Field Service Technician

5 days ago

Raleigh, United States Sungrow Power Supply Co., Ltd. Full time

About Sungrow:

Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow leaders in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and ESS for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions, and renewable hydrogen production systems. With a strong 27-year track record in the PV space, Sungrow products power in 170 countries and regions worldwide. For more information about Sungrow, visit: www.sungrowpower.com.


The Position:

This role supports areas of field Service operation within Sungrow USA related to commissioning, warranty, and Operations and Maintenance (O&M) of the expanding installed sites in the region. Reporting to the regional field service supervisor, this position is responsible for troubleshooting, repairing, maintaining, and commissioning support of PV inverters and ancillary equipment/ systems, usually at the customer’s site or at a staging yard/warehouse. This position will comply with the Safety Mandate, “ZERO HARM,” to ensure safe and efficient work and operation of the facility for all personnel and equipment. Ensures that personnel and safety issues are given priority to maintaining a safe and efficient working environment. Implements and enforces safety management policy and procedures regarding the facility: safety information, hazard analysis, safe operations/Maintenance Training, subcontractor compliance, plant integrity, work permits, emergency planning, and response.


Duties and Responsibilities:

  • Perform a variety of technical assignments involving the installation, operation, testing, and maintenance of string and central solar inverter and/or BESS Systems, PCS, batteries, and ancillary equipment.
  • Perform general troubleshooting and diagnosis under Sungrow’s maintenance and repair guidelines.
  • As needed, support and perform pre-commissioning (with and without grid emulator) and commissioning of solar inverters and BESS systems within schedule and work plans
  • Additionally, for those on O&M capacity, perform Preventive Maintenance and other Long Term Service Agreement (LTSA) activities per the contract
  • Investigate solar plant issues such as DC array grid faults, inverter design issues, and utility grid transients. For BESS positions, these investigations may also involve SOC checks and module /component-level troubleshooting, replacement of electrical/electronic parts, SW version updates, etc.
  • Provide feedback to the engineering and project team on possible mechanical and electrical design improvements.
  • Lead upgrade/rework projects (software and hardware) in the field and interact with customers to explain the project's technical scope and manage work schedule and commitments.
  • Work with customer SCADA engineers to set up systems communication and parameters involving Sungrow’s controllers and F&G systems as needed.
  • Accurately describes troubleshooting sequences and procedures which they have observed
  • Identifies and documents basic mechanical and electrical issues and problems
  • Performs basic corrective maintenance
  • Create/modify Field Service procedures for safety troubleshooting and maintenance if required.
  • When using contractors on sites, act as the Lead to ensure the contractors submit daily activity reports and JSA reports and work follows Sungrow standards and expectations.
  • Prepare and submit own Daily Activity Reports and Daily JSA Reports.
  • Work independently in the field and with Design Engineers to resolve high-level technical issues, support the investigation of the root cause for technology applications for complex projects
  • Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plant operations.
  • Verify and comply with engineering documentation standards and test procedures.
  • Completes documentation in a timely and organized fashion
  • Follow level-appropriate standard operating procedures.
  • Own creation and submission of all field paperwork and documentation for full compliance with site documentation and project requirement
  • Serve as a safety second if needed.


Education or Desired License and Certificates:

  • Associate’s Degree in an Engineering or Computer Science Discipline from an accredited university or college
  • Renewable industry experience is desired
  • Power Electronics experience is desired
  • OSHA 10 certificate within 12 months of date of hire
  • NFPA 70e certificate within 12 months of date of hire


Competencies:

  • Strong demonstration of workplace safety practices
  • Understands and follows a Safety Plan
  • Comprehend Job Hazard Analysis and conduct level-appropriate Job Hazard Analysis
  • Designated as Authorized Person for LOTO
  • Compliant with environmental safety requirements
  • Can utilize and inspect appropriate safety and fall protection equipment


Minimum Requirements:

  • Proficient in the use of Microsoft Office, including Word, Excel, Outlook, PowerPoint
  • Motivated self-starter with complex problem-solving abilities.
  • A ‘completer-finisher’ taking accountability for ideas from inception to delivery in an environment that requires robust metrics to confirm the success.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of partners, senior managers, and subject matter experts.
  • 3 plus years of overall experience in a technical field
  • 2 years of experience in solar inverters or BESS
  • Must possess the ability to work with test equipment and hand tools as required.
  • Must be able to closely follow instructions and pre-established procedures/SOP to perform the ductions of the job
  • Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
  • OSHA, NFPA70A, Electrical Safety
  • Experience and/or certification with MV transformers a plus


Travel:

  • 80% Plus



Work Location and Status:

  • Full time, Raleigh area
  • No visa/legal sponsorship


Compensation:

  • Compensation commensurate with experience
  • Competitive benefits package and employee programs
  • Strong personal and company growth opportunities


For candidates in the states of California, Colorado, New York and Washington, the anticipated base pay for this role is between $36 to $40 per hour plus OT. This range does not include any other compensation components or other benefits that an individual may be eligible for. The base pay offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role.


Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements. Thank you for your interest in Sungrow.

  • Field Service Technician

    1 week ago

    Raleigh, North Carolina, United States Entry Point Communications Full time

    About the RoleAs a Field Service Technician with Entry Point Communications, you will play a critical role in ensuring the smooth operation of our electronic coupon kiosks across various retail locations.We are seeking an organized and reliable individual to travel daily/weekly to customer sites to perform maintenance tasks, provide excellent customer...

  • Field Service Technician Auditor

    7 days ago

    Raleigh, North Carolina, United States Entry Point Communications Full time

    Job OverviewEntry Point Communications is a pioneering in-store marketing company that empowers retailers to deliver targeted coupons and engaging experiences to their customers. Leveraging cutting-edge AI technology and intuitive touch-screen kiosks, we help consumer product good manufacturers achieve new levels of promotion efficiency.We are seeking an...

  • Senior Field Service Technician

    2 weeks ago

    Raleigh, North Carolina, United States Southland Amusements & Vending Inc Full time

    Job Overview">We are seeking a highly skilled and reliable individual to join our team as a Senior Field Service Technician. As a key member of our service delivery team, you will play a vital role in maintaining strong relationships with our customers and ensuring seamless service operations.">">About the Role">Maintain and develop strong client and...

  • Field Technician Assistant

    1 week ago

    Raleigh, North Carolina, United States Insight Technical Advisors Full time

    Role DescriptionThe Associate Field Technician is responsible for delivering exceptional customer service and technical support to our clients in the Triangle area. As a key member of our team, you will be the primary point of contact for client inquiries and technical issues.Duties and Responsibilities:Provide timely and effective technical support to...

  • Service Technician

    1 month ago

    Raleigh, United States Primo Water Full time

    Primo Water - 5025 Departure Drive Suite 105 [Field Technician / Maintenance Mechanic] As a Service Technician at Primo Water, you'll: Perform maintenance, repairs and lab sampling with exceptional standards and care on water vending machines; Respond to service calls in a timely manner and close service requirements with accuracy and precision; Be proactive...

  • Field Service Apprentice

    4 weeks ago

    Raleigh, North Carolina, United States ORR Corporation Full time

    About the RoleWe are seeking a highly motivated Field Service Apprentice to join our team at ORR Corporation. As a Field Service Technician, you will be the front line and backbone of our organization, working with top-notch companies in the world and receiving extensive training on industry-leading fire alarm systems and fire suppression equipment.Job...

  • Field Service Technician

    4 weeks ago

    Raleigh, North Carolina, United States CPI Security Full time

    Job Summary:We are seeking a skilled Field Service Technician to join our team at CPI Security. As a key member of our customer support team, you will be responsible for providing top-notch service to our residential customers, ensuring their security systems are functioning optimally.Compensation and Benefits:The estimated annual salary for this position is...

  • Field Service Professional

    6 days ago

    Raleigh, North Carolina, United States Smardt Full time

    Are you a skilled HVAC professional looking for a new challenge? Do you have a passion for working with cutting-edge technology? We're seeking an experienced HVAC Field Service Technician to join our team at Smardt.This exciting role offers the opportunity to work with our innovative oil-free chillers, providing top-notch support to our customers across the...

  • Field Service Agent

    3 weeks ago

    Raleigh, United States IQVIA Full time $20 - $22

    IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete. Position Description: Our Field...

  • Field Service Agent

    3 weeks ago

    Raleigh, United States IQVIA Full time $20 - $22

    IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete. Position Description: Our Field...

  • Field Service Engineer Position

    6 days ago

    Raleigh, North Carolina, United States Paratus Service Group Full time

    Job DescriptionThis is a challenging role for a skilled Field Service Engineer to provide exceptional technical support, programming, commissioning, troubleshooting, and maintenance for advanced lighting control systems.The ideal candidate will possess strong technical expertise, problem-solving skills, and a customer-oriented mindset. They will work closely...

  • Valuation Field Technician

    3 weeks ago

    Raleigh, North Carolina, United States Class Valuation Full time

    At Class Valuation, we are committed to modernization within the appraisal industry, making this a unique opportunity for the right candidate to be part of the exciting changes happening in this field. We seek highly skilled Valuation Field Technicians to join our team as Independent Contractors in Wake County, NC.Key Responsibilities:Capture property data...

  • Field Service Technician

    1 month ago

    Raleigh, NC, United States Orion Talent Full time

    Position Details: Title: Field Service Technician Location: Northern region - Indiana to New England (Live near major airport) and Southern Region (Live in Raleigh, NC) Shift: Monday through Friday, occasional evening or weekend. Travel: 80 - 90% - Monday through Thursday Compensation: $80k to $85K (depending on experience and location) plus car...

  • Field Service Engineer

    5 days ago

    Raleigh, North Carolina, United States Paratus Service Group Full time

    About the RoleWe are seeking an experienced Field Service Engineer - Lighting Solutions to join our team. As a Field Service Engineer, you will be responsible for providing technical support, programming, commissioning, troubleshooting, and maintenance for advanced lighting control systems.Salary: $90,000 - $120,000 per annum (dependent on location and...

  • Field Service Engineer Role

    2 weeks ago

    Raleigh, North Carolina, United States Eaton Full time

    About EatonWe're a world-leading provider of power management solutions, and we're committed to helping our customers achieve their goals.This Field Service Engineer role is part of our Early Talent Programs, which provide a unique opportunity for recent graduates and experienced professionals to develop their skills and advance their careers.Job...

  • Geomatics Field Technician Specialist

    1 month ago

    Raleigh, North Carolina, United States Catapult Full time

    Catapult is seeking a highly skilled Geomatics Field Technician Specialist to join our team. This exciting role involves assisting Geomatics Field Supervisors with various types of surveys, ensuring accurate measurements and data collection in diverse environments.Job OverviewWe are looking for an individual who is passionate about technology, the outdoors,...

  • Reliable Field Service Technician for East Coast Area

    3 weeks ago

    Raleigh, North Carolina, United States Randstad USA Full time

    Job OverviewRandstad has partnered with a prominent food equipment production company in Minneapolis, MN to fill the role of a Field Service Maintenance Technician for our East Coast Area.This is an excellent opportunity to work with a reputable client and contribute to their success by providing top-notch maintenance services.Key ResponsibilitiesTravel to...

  • Network Field Technician

    7 months ago

    Raleigh, United States Fiberwave Technologies Full time

    Job Summary: Fiberwave Technologies is seeking a highly motivated network field technician to join our team. The successful candidate will be responsible for the installation, maintenance, and repair of Fiberwave and customer equipment, as well as customer installations and repair. Responsibilities:- Install, maintain, and repair network infrastructure.-...

  • Electrical System Maintenance Technician

    2 weeks ago

    Raleigh, North Carolina, United States Paratus Service Group Full time

    Job DescriptionThe Paratus Service Group is seeking a skilled Electrical System Maintenance Technician to join our team. As an Electrical System Maintenance Technician, you will be responsible for providing on-site technical support, programming, commissioning, troubleshooting, and maintenance for advanced lighting control systems.Salary: $70,000 - $100,000...

  • Medical Device Field Service Technician

    2 weeks ago

    Raleigh, North Carolina, United States Danaher Corporation Full time

    Job DescriptionThis position is part of the Service Organization with our East Pathology Imaging (PI) Field Service Team and will be fully remote. As an Associate Field Service Engineer, you'll be responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being. You'll troubleshoot, install, perform...