Microsoft 365 Support Engineer

1 month ago


Redmond, United States Wipro Full time

About Wipro:


Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.


A PROUD HISTORY OF OVER 75 YEARS

FY22 REVENUE 10.4 BN USD

WE’RE PRESENT IN 66 COUNTRIES

OVER 1,400 ACTIVE GLOBAL CLIENTS


M365 Service Engineering Support:

  • Handle escalations for Microsoft Teams, Mesh, and Viva services.
  • Manage and resolve tickets, ranging from single-user issues to global incidents.
  • Support both corporate and Federal tenants (US citizenship required).
  • Collaborate with Product Groups on new features, tooling, and processes.
  • Assist with 3rd party integrations like ComputerTalk and Genesys.


Exchange Support:

  • Manage Request Fulfillments for Exchange services, including mailbox migrations and junk bypass requests.
  • Handle up to 1588 mailbox migrations and 1076 dumpster quota updates monthly.
  • Support Venture Integration projects and identify automation opportunities.


Regional Telecom Engineering:

  • Deploy and manage voice infrastructure and services in Microsoft offices/data centers.
  • Configure and maintain TEAMs and SBC/ATA systems.
  • Ensure compliance with telecom regulations and corporate standards.
  • Manage global M&R contracts and provide operational support.


Service Tooling & Automation Engineering:

  • Lead a hybrid team with onshore and offshore engineers.
  • Develop automation solutions using Graph API, Power Platform, Data Factory, SQL, PowerShell, and Azure functions.
  • Maintain SOPs and service documentation to reduce Tier III support volumes.
  • Handle Major Incident (MI) management and reporting.



Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.



  • Redmond, Washington, United States Microsoft Full time

    Job Title: Principal Software Engineer at Microsoft EntraWe are seeking a talented Principal Software Engineer with a proven track record of delivering distributed cloud services and a strong commitment to tackling challenging problems. Our team at Microsoft Entra, previously known as Azure Active Directory (Azure AD), plays a central role in Microsoft's...


  • Redmond, Washington, United States Microsoft Games Full time

    Exciting Opportunity at MicrosoftMicrosoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) leads the way in powering Microsoft's global Cloud Infrastructure to support its mission of enabling a more intelligent cloud. SCHIE plays a crucial role in delivering essential technologies for over 200 online businesses such as Bing, Office 365, Xbox...


  • Redmond, Washington, United States Microsoft Corporation Full time

    Join the Microsoft Customer Experience & Success (CE&S) teamMicrosoft's CE&S organization, with over 18,000 employees globally, is focused on creating a seamless and differentiated customer experience. We aim to redefine why customers choose us by providing exceptional products and services accompanied by outstanding customer support.Be part of the Customer...

  • Software Engineer

    1 week ago


    Redmond, Washington, United States Microsoft Full time

    OverviewJoin Microsoft's Azure Data engineering team and be part of the transformation of analytics, databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. Be part of the mission to build the data platform for the age of AI.About the Job and Company:Microsoft is a place where passionate innovators...


  • Redmond, United States Microsoft Full time

    Client: MicrosoftContract: Can extend to 18 monthsLocation Requirements: Puget Sound area / Redmond, WA areaIn beginning 2+ days a week, may decrease with time• Best vs. Average: The ideal resume would containo Experience in EDA (electronic design automation) industryo SLURM scheduler experienceo Deploying Linux services on cloud IAAS infrastructureTop 3...


  • Redmond, United States Microsoft Full time

    Client: MicrosoftContract: Can extend to 18 monthsLocation Requirements: Puget Sound area / Redmond, WA areaIn beginning 2+ days a week, may decrease with time• Best vs. Average: The ideal resume would containo Experience in EDA (electronic design automation) industryo SLURM scheduler experienceo Deploying Linux services on cloud IAAS infrastructureTop 3...


  • Redmond, United States SRI Tech Solutions Inc. Full time

    Title: Salesforce Technical ArchitectLocation: US (Remote)Duration: ContractJob Description :Lead custom development on the Salesforce.com platform.Knowledge of B2B commerce on lightening.Hands-on design and development of custom solutions on the Force.com platform including declarative customization, APEX, Visualforce, Lightning Components, data modeling,...


  • Redmond, United States SRI Tech Solutions Inc. Full time

    Title: Salesforce Technical ArchitectLocation: US (Remote)Duration: ContractJob Description :Lead custom development on the Salesforce.com platform.Knowledge of B2B commerce on lightening.Hands-on design and development of custom solutions on the Force.com platform including declarative customization, APEX, Visualforce, Lightning Components, data modeling,...


  • Redmond, United States SRI Tech Solutions Inc. Full time

    Title: Salesforce Technical ArchitectLocation: US (Remote)Duration: ContractJob Description :Lead custom development on the Salesforce.com platform.Knowledge of B2B commerce on lightening.Hands-on design and development of custom solutions on the Force.com platform including declarative customization, APEX, Visualforce, Lightning Components, data modeling,...


  • Redmond, United States SRI Tech Solutions Inc. Full time

    Title: Salesforce Technical ArchitectLocation: US (Remote)Duration: ContractJob Description :Lead custom development on the Salesforce.com platform.Knowledge of B2B commerce on lightening.Hands-on design and development of custom solutions on the Force.com platform including declarative customization, APEX, Visualforce, Lightning Components, data modeling,...

  • Mechanical Engineer

    1 week ago


    Redmond, United States Microsoft Corporation Full time

    Microsoft Corporation has the following job opportunity: Design, develop, modify, or evaluate electronic parts, components, integrated circuitry, or systems related to Microsoft technologies. Balance complex projects related to mechanical product design in fast-paced product development cycles. Collaborate with cross functional teams to research, design,...


  • Redmond, United States Microsoft Corporation Full time

    Client: MicrosoftContract: Can extend to 18 monthsLocation Requirements: Puget Sound area / Redmond, WA areaIn beginning 2+ days a week, may decrease with time Best vs. Average: The ideal resume would containo Experience in EDA (electronic design automation) industryo SLURM scheduler experienceo Deploying Linux services on cloud IAAS infrastructureTop 3 Hard...


  • Redmond, United States Dataphoenix Full time

    In today's digital landscape, artificial intelligence (AI) has become an integral part of software development. Microsoft is at the forefront of this revolution, as outlined in a recent article by John Roach. According to Kevin Scott, Microsoft's chief technology officer, soon, every software application will come equipped with an intelligent copilot...


  • Redmond, United States Dataphoenix Full time

    In today's digital landscape, artificial intelligence (AI) has become an integral part of software development. Microsoft is at the forefront of this revolution, as outlined in a recent article by John Roach. According to Kevin Scott, Microsoft's chief technology officer, soon, every software application will come equipped with an intelligent copilot...

  • Support Engineer

    7 hours ago


    Redmond, United States TALENT Software Services Full time

    Are you an experienced Support Engineer - MS Dynamics with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Support Engineer - MS Dynamics to work in Redmond, WA.Position Summary: The client is seeking Technical Support engineers to join our client's Support organization. The ideal...


  • Redmond, United States WaferWire Cloud Technologies Full time

    WaferWire Cloud Technologies is looking for Microsoft Purview Engineer for Redmond WA location.Role: Microsoft Purview EngineerLocation: Redmond, WAAs a Microsoft Purview Engineer, you’ll play a critical role in designing and implementing robust solutions for data governance, compliance, and risk management. Your expertise will contribute to maintaining...

  • Software Engineer

    4 days ago


    Redmond, United States Microsoft Corporation Full time

    Job Description: Responsible for developing or testing computer software applications, systems or services. Develop and recommend solutions for heterogeneous data store environment in the Technical Operations group. The data environment consists primarily of MySQL, PostgreSQL Vertica, and Aerospike. Own high availability production database systems; Work...


  • Redmond, United States Experis Full time

    Are you an experienced professional with a passion for solving technical challenges and delivering exceptional customer support? We are seeking a highly skilled Senior Support Engineer to join our clients dynamic team and provide top-notch assistance to our valued clients. Senior Support Engineer Remote, must work CST hours 18 month contract $50-$52/hour ...


  • Redmond, Washington, United States Microsoft Full time

    OverviewThe Teams Core Product Management group is a part of the overall Teams organization with the goal of offering best-in-class experiences to consumers. Our mission is to "Empower every person and organization to achieve more by helping them build meaningful connections with the people and communities that matter most".We are looking for an experienced...


  • Redmond, Washington, United States Microsoft Full time

    OverviewThe Teams Core Product Management group is a part of the overall Teams organization with the goal of offering best-in-class experiences to consumers. Our mission is to "Empower every person and organization to achieve more by helping them build meaningful connections with the people and communities that matter most".We are looking for an experienced...