Field Services Engineer

1 week ago


Syracuse, United States Insight Global Full time

We are looking for someone with a solid background in CATV maintenance or Engineering to test product operation and specifications, Report results of the tests, train and support our domestic customers. Testing will include hardware, firmware, and software operation, and communicating the results and your recommendations to engineering, your management and support teams, and customers. Training will include virtual and in-person training of Arcom products. Classroom training involves discussions on product usage and understanding, supported by various PowerPoint presentations and videos. Classroom training is followed by field and/or test lab exercises for hands-on instruction with troubleshooting techniques. This position requires an independently motivated and flexible person with a strong background in CATV engineering or maintenance, good command of the English language with good verbal, social, and presentation skills. Candidates should possess at least High School equivalency education--higher education, vocational, and certified training is a plus.



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