Technical Support Professional

4 weeks ago


Ann Arbor, United States TimeKeeping Systems, Inc. Full time

We are looking to add an Information Technology Support Professional to our growing Guard1 team.

Responsibilities

• Provide world-class service to our customers via phone, email, chat and onsite visits

• Support our Guard1 hardware and software products.

• Travel to customer sites for site surveys, implementations, and system support.

• This position is 40% to 60% travel, mostly within Michigan.

• Develop and improve your knowledge of our products and related technologies, including networking, authentication, hosted applications, and SQL Server.

• Special projects related to product support.

We would like to speak with you if you have:

• Experience in a technical support or IT management role.

• A "whatever it takes" attitude about customer service.

• The desire to work someplace special, with talented and motivated colleagues.

• Experience with cloud management or Microsoft Azure

A great place to work

• We are a small company where you can really make a difference

• Great co-workers

• Advancement opportunity

• World class benefits

• Unsurpassed medical, dental, and vision coverage

• 401(k) program with match

About TimeKeeping Systems

Why is the average employee tenure at Guard1 over ten years? It is because we give our team a great place to work, a great group of colleagues to work with, and a great product that they can believe in.

Our company goals are simple – taking care of our customers, taking care of our employees, and earning a profit – in that order. We believe in giving our team members the trust and resources they need to succeed. One way we take care of our people is a great benefit program, with healthcare, dental, vision, disability, and 401(k) with match.

We are the leader in our industry and we are investing in growth. We are a small passionate company, where everyone makes a difference, every day. This is an opportunity for an exceptional individual to join our team. If you have the superior talent and skills we are looking for, we want to speak with you



  • Ann Arbor, United States Clarivate Full time

    We are excited to bring on a new Technical Support Analyst to join our growing Alma Tier 1 Customer Support Team. This is an amazing opportunity to work with Alma and support our customers throughout North America. The team consists of seven people and is reporting to the Technical Support Manager. This role requires someone who can work independently, but...


  • Ann Arbor, United States Clarivate Full time

    We are excited to bring on a new Technical Support Analyst to join our growing Alma Tier 1 Customer Support Team. This is an amazing opportunity to work with Alma and support our customers throughout North America. The team consists of seven people and is reporting to the Technical Support Manager. This role requires someone who can work independently, but...


  • Ann Arbor, United States Clarivate Full time

    We are excited to bring on a new Technical Support Analyst to join our growing Alma Tier 1 Customer Support Team. This is an amazing opportunity to work with Alma and support our customers throughout North America. The team consists of seven people and is reporting to the Technical Support Manager. This role requires someone who can work independently, but...


  • Ann Arbor, MI, United States Clarivate Full time

    We are excited to bring on a new Technical Support Analyst to join our growing Alma Tier 1 Customer Support Team. This is an amazing opportunity to work with Alma and support our customers throughout North America. The team consists of seven people and is reporting to the Technical Support Manager. This role requires someone who can work independently, but...


  • Ann Arbor, United States Penn Foster Inc Full time

    Clarivate is seeking to hire on an experienced Lead Technical Accountant to join our global finance department! Reporting to the Director of Technical Accounting, the Lead Technical Accountant position will be responsible for analyzing transactions (including revenue, lease, stock-based compensation, financing arrangements, and acquisitions) to identify...


  • Ann Arbor, United States OSI Digital Full time

    Field Desktop Support Tech Role: On site Location: Ann Arbor, MI OSI Digital is looking for a Desktop support technician to join our team. The ideal candidate will have extensive and advanced desktop experience. This person will provide technical guidance and support to our business and customers, their hardware, applications, and operating systems. The...


  • Ann Arbor, United States Kurita America Inc. Full time

    Overview Title: Technical Service Representative Travel: 0-10%. At client location in Ann Arbor, MI Compensation: $60-70K plus bonus As a Technical Service Representative you represent the company & provide a valuable service to our customers. It is important that you perform the functions of your job in a safe & professional manner. The Technical...


  • Ann Arbor, United States Clarivate PLC Full time

    We are looking for a Technical Support Analyst to join our team in Ann Arbor! In this role you will provide product support to external and internal clients that will encompass both functional and technical aspects of our IP products Foundation IP, Memotech and Inprotech. The TSA collaborates closely with end-users, IT teams, and vendors to effectively...


  • Ann Arbor, United States Sight Machine Full time

    **Technical Delivery Manager** Ann Arbor, MI **What You'll Do** Youll be responsible for coordinating and managing the delivery of Sight Machines unique solution. You will work with global manufacturing customers as well as cross-functional teams within Sight Machine to make a significant impact on how Sight Machine pushes forward the field of manufacturing...


  • Ann Arbor, United States New Charter Technologies, Inc. Full time

    Job DescriptionJob DescriptionOpportunityWe are looking for a full-time Client Account Manager to join our high-performance team. Your primary objective will be to strengthen the relationship between New Charter Technologies and its clients. You will plan/schedule regular meetings with a stable of clients, serve as a liaison between technical teams and...


  • Ann Arbor, United States Mojo Trek Full time

    COMPANY DESCRIPTION Mojo Trek, an Inc. 5000 company, delivers an unparalleled recruitment experience, grounded in transparency and integrity. From midsize technology innovators to Fortune 50 powerhouse corporations, we help our clients build technology teams that make a difference, push the change forward, and develop software critical to their success. Our...


  • Ann Arbor, United States Mojo Trek Full time

    COMPANY DESCRIPTION Mojo Trek, an Inc. 5000 company, delivers an unparalleled recruitment experience, grounded in transparency and integrity. From midsize technology innovators to Fortune 50 powerhouse corporations, we help our clients build technology teams that make a difference, push the change forward, and develop software critical to their success. Our...


  • Ann Arbor, United States Wright Technical Services Full time

    Job DescriptionJob DescriptionOverview:We are seeking a dynamic and versatile engineer with a unique blend of mechanical and electrical expertise. The ideal candidate will possess a strong background in both disciplines, with demonstrated proficiency in writing ladder logic for PLCs and a passion for reverse engineering various types of machinery. This role...


  • Ann Arbor, United States UBE Machinery Full time

    Job Type Full-time Description Summary / Objective Responsible for on-site customer troubleshooting, diagnostics, and installation of Injection Mold, Aluminum Extrusion and Die Cast machines. Strong understanding of industrial machinery, electrical principals, mechanical concepts, and precision mechanical components. Essential Functions Supervise...


  • Ann Arbor, United States UBE Machinery Inc Full time

    Job DescriptionJob DescriptionDescription:Summary / ObjectiveResponsible for on-site customer troubleshooting, diagnostics, and installation of Injection Mold, Aluminum Extrusion and Die Cast machines. Strong understanding of industrial machinery, electrical principals, mechanical concepts, and precision mechanical components. Essential FunctionsSupervise...


  • Ann Arbor, United States UBE Machinery Full time

    Job Type Full-time Description Summary / Objective Responsible for on-site customer troubleshooting, diagnostics, and installation of Injection Mold, Aluminum Extrusion and Die Cast machines. Strong understanding of industrial machinery, electrical principals, mechanical concepts, and precision mechanical components. Essential Functions Supervise...


  • Ann Arbor, United States Washtenaw Community College Full time

    Faculty Commons Support Specialist Bookmark this Posting | Print Preview | Apply for this Job Please see Special Instructions for more details. Please complete all sections of the application and submit required documents.Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and...


  • Ann Arbor, United States University Of Michigan Full time

    Summary Under direct supervision from a Registered Nurse or other designated supervision, provides direct patient care or miscellaneous technical support by performing delegated procedures of a specialized and technical nature, which may include obtaining hemodynamic measurements, setting-up and maintaining specialized clinical equipment and performing...


  • Ann Arbor, Michigan, United States University of Michigan Health System Full time

    SummaryUnder direct supervision from a Registered Nurse or other designated supervision, provides direct patient care or miscellaneous technical support by performing delegated procedures of a specialized and technical nature, which may include obtaining hemodynamic measurements, setting-up and maintaining specialized clinical equipment and performing...


  • Ann Arbor, United States FST Technical Services Full time

    Job DescriptionJob DescriptionA Building Enclosure Project Engineer is responsible for providing and overseeing Building Envelope Commissioning/Consulting Services to a wide variety of clients on a variety of project types from University Campus, Medical and Research facilities, Battery and Manufacturing plants and commercial projects. Responsibilities...