Operations Coordinator

6 days ago

Boston, United States TSP Smart Spaces Full time
Operations CoordinatorCompany Overview

As a leading technology company specializing in luxury home automation and integration solutions, along with comprehensive managed service provider (MSP) offerings, we are dedicated to delivering exceptional experiences to our target markets. Our state-of-the-art 7,000 square foot showroom showcases cutting-edge technology, providing immersive experiences for clients and industry partners.


Position Overview

Reporting to the Director of Operations, TSP Smart Spaces, the Operations Coordinator will manage the overall project scheduling for the Smart Spaces team and provide critical support to internal Project Managers, Logistics Manager, and the Business Development team to ensure the successful planning, execution, and completion of residential and commercial technology integration projects across the Greater New England area at the highest level of excellence. The ideal candidate is characterized by exceptional communication, time management, and organizational skills. They possess a laser-sharp focus on the details and schedules of multiple projects while adapting to the needs of individual projects and incoming priorities when necessary. The role is best suited to someone who is self-directed in the execution of tasks but confident in communicating status and issues in meetings and across all levels of the project team.


Key ResponsibilitiesProject scheduling
  • Schedule all Smart Spaces project meetings and on-site assessments and installations for the team, while balancing the needs of multiple stakeholders and priorities
  • Conduct weekly Scheduling meetings with internal stakeholders
  • Conduct weekly Smart Spaces Scrum with team members
  • Confirm all scheduling requests before meetings or on-site visits
Client Services
  • For larger projects, support Project Managers with client communications
Billing Support
  • Add billable time and travel tasks to the project calendar and project management system 
  • Monitor overdue project tasks and time entries to ensure successful completion for on-time and accurate billing.Generate monthly project time reports for the Finance team
Project Support
  • Monitor Help Desk tickets, schedule internal resources, and ensure successful completion of requests within SLA guidelines, including submitting Purchase Orders for any equipment necessary
  • Set up new projects and associated documentation in the project management system and shared drives
  • Update weekly team metrics, including billing forecast, team utilization, and pipeline information
  • Attend weekly team status and other project meetings as necessary, ensuring notes and action items are clearly identified and assigned
  • Track compliance with internal project statuses and processes
Logistics Support
  • Assist Logistics Manager with weekly shipping and receiving and inventory tracking
  • Deliver same-day equipment to on-site teams as necessary
  • Provide overall out of office coverage to the Logistics Manager


Qualifications
  • 2+ years of experience in a scheduling or project coordination role 
  • Hospitality Focused: Proven experience providing a high level of customer service
  • Strong Client Focus: Ability to work quickly to resolve client issues
  • Strong Organizational Skills: Exceptional attention to detail and the ability to manage multiple responsibilities across different areas
  • Excellent Communication Skills: Proficient in both written and verbal communication, able to interact professionally with team members and external stakeholders
  • Time Management Proficiency: Strong prioritization skills to meet deadlines and adapt to changing priorities effectively
  • Technical Proficiency: Familiarity with standard office software
  • Confidentiality: Ability to handle sensitive information with discretion and confidentiality
  • Team Player: Positive and collaborative attitude while working across departments and teams
  • Problem-Solving Abilities: Strong capability for identifying issues proactively and implementing effective solutions
  • Adaptability: Competence in working within a fast-paced environment, adjusting quickly to new tasks and responsibilities as needed
Compensation

$75,000 or more annually, with a discretionary bonus of up to 15% of the base salary based on the company achieving specific performance metrics.

TSP Smart Spaces is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. TSP Smart Spaces will make reasonable accommodations for qualified individuals with known disabilities under applicable law.

Our Mission: Life elevated through expertly tailored technology

We aim to be a nationally recognized technology provider, achieving excellence in implementing technology that 'works like magic' in complex business and home environments.

Core Values

Client Focus: Viewing every interaction through the eyes of the client

Measure Twice, Cut Once: Implementing top-to-bottom quality management

An Eye on the Horizon: Continuous research and innovation

Teamwork and Trust: Empowering staff for smart, timely decisions

The Joy of Technology: Believing in technology's power to enrich life

Integrity and Hard Work: Upholding strong work ethic and integrity

Social and Environmental Responsibility: Commitment to community and sustainability







  • Operations Coordinator

    2 weeks ago

    Boston, Massachusetts, United States Aero Snow Removal Ltd Full time

    Operations Coordinator Position OverviewWe are seeking a dedicated and detail-oriented Operations Coordinator to support our team during the winter season. This role will be critical in ensuring smooth operations, particularly during storm events.Key ResponsibilitiesAssist in the onboarding process of new applicants and returning employees.Coordinate with...

  • Operations Coordinator

    3 weeks ago

    Boston, Massachusetts, United States Renewable Energy Full time

    Job DescriptionWe are seeking a highly skilled Operations Coordinator to join our team at Renewable Energy. The successful candidate will be responsible for providing administrative support to our operations team, ensuring the smooth day-to-day functioning of our business.Key Responsibilities:Provide administrative support to the operations team, including...

  • Operations Coordinator, MSE

    3 weeks ago

    Boston, Massachusetts, United States McLean Hospital(MCL) Full time

    Job SummaryMcLean Hospital, a world leader in psychiatric care, seeks an experienced Operations Coordinator to join its team. As a key member of the MSE department, you will play a vital role in maintaining operational efficiency and effectiveness.Key ResponsibilitiesProvide comprehensive administrative support to management, including scheduling meetings,...

  • Project Coordinator Operations

    3 weeks ago

    Boston, Massachusetts, United States Massachusetts Technology Collaborative Full time

    About the Massachusetts Technology CollaborativeThe Massachusetts Technology Collaborative (MassTech) is a unique public agency that supports the business formation and growth in the state's technology sector. As the central broadband office for the state, the Massachusetts Broadband Institute (MBI) is a division of MassTech and serves as the central...

  • Project Coordinator Operations

    3 weeks ago

    Boston, Massachusetts, United States Massachusetts Technology Collaborative Full time

    About the Massachusetts Technology CollaborativeThe Massachusetts Technology Collaborative is a unique public agency that supports the business formation and growth in the state's technology sector, helping Massachusetts lead the global digital economy. The Massachusetts Broadband Institute (MBI) is a division of MassTech and serves as the central broadband...

  • Operations Coordinator

    3 weeks ago

    Boston, Massachusetts, United States Yoh, A Day & Zimmermann Company Full time

    Job DescriptionOperations Coordinator Needed for a Contract OpportunityJob DetailsAssignment Duration: 12+ Months (Possibility to Extend)Location: Suffolk, VASchedule: M-F OnsitePay Rate: $20.50 per hour (Max)Position OverviewThis position will provide administrative support to the Gas Operations Integration Center.Highly efficient team...

  • Nurse Operations Coordinator

    6 days ago

    Boston, Massachusetts, United States ProPivotal Full time

    RN Coordinator OpportunityAbout the Role:We are seeking a skilled RN Coordinator to oversee the clinical operations of our nursing floors. As a key member of our team, you will assume administrative responsibilities in the absence of executive personnel and provide leadership support to charge nurses. This role involves making clinical rounds, ensuring...

  • Clinical Operations Coordinator

    4 weeks ago

    Boston, Massachusetts, United States Atrius Health Full time

    About Atrius HealthAtrius Health is a leading healthcare organization dedicated to delivering high-quality, patient-centered care to over 690,000 adult and pediatric patients across 30 medical practice locations in eastern Massachusetts.Job SummaryWe are seeking a skilled Team Lead to coordinate the daily support operations of a single clinical area or...

  • Investment Operations Closing Coordinator

    3 weeks ago

    Boston, Massachusetts, United States HarbourVest Partners Full time

    Job Title: Investment Operations Closing CoordinatorJoin HarbourVest Partners, a leading global private equity investment manager, as a key member of our Primary Portfolio Operations team. As an Investment Operations Closing Coordinator, you will play a critical role in supporting the global Primary team in areas such as fundraising, investing capital, and...

  • Healthcare Operations Coordinator

    1 month ago

    Boston, Massachusetts, United States Mass General Brigham Full time

    {"title": "Patient Services Coordinator III", "description": "Job SummaryWe are seeking a highly skilled and experienced Patient Services Coordinator III to join our team at Mass General Brigham. In this role, you will be responsible for overseeing the day-to-day operations of our administrative and facilities staff, ensuring the smooth delivery of patient...

  • Operations Coordinator, Graduate Programs

    11 hours ago

    Boston, Massachusetts, United States InsideHigherEd Full time

    Operations Coordinator, Graduate ProgramsJob SummaryThe Operations Coordinator will provide essential support and coordination within the Education Office, working directly with the Assistant Director and Executive Director. Key responsibilities include administrative support, event coordination, financial reconciliation and processing, and other projects as...

  • Operations Division Administrative Coordinator

    3 weeks ago

    Boston, Massachusetts, United States City of Boston Massachusetts Full time

    Job SummaryThe Operations Division Office Manager will provide administrative support to the Division, coordinating and training clerical staff under the direction of the Commander of the Operations Division or designee.Key ResponsibilitiesCoordinate and train clerical staff in the DivisionOversee and maintain office operationsProvide administrative support...

  • Operations Coordinator, Genetics

    2 weeks ago

    Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team at the Center for Data Sciences at Brigham & Women's Hospital (BWH). The successful candidate will provide administrative support for the Raychaudhuri lab, including managing day-to-day operations, coordinating seminars and conferences, and ensuring...

  • Project Coordinator, Operations Specialist

    1 month ago

    Boston, Massachusetts, United States Massachusetts Technology Collaborative Full time

    About the Massachusetts Technology CollaborativeThe Massachusetts Technology Collaborative is a unique public agency that supports the business formation and growth in the state's technology sector, helping Massachusetts lead the global digital economy. The Massachusetts Broadband Institute (MBI) is a division of MassTech and serves as the central broadband...

  • Operations Coordinator, Genetics Specialist

    2 weeks ago

    Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job Title: Operations Coordinator, GeneticsBrigham and Women's Hospital (BWH) is seeking a highly organized and detail-oriented Operations Coordinator to support the Genetics Department. The successful candidate will provide administrative support to the department, ensuring the smooth operation of daily activities and special projects.Key...

  • Content Studio Operations Coordinator

    3 weeks ago

    Boston, Massachusetts, United States Boston Consulting Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Content Studio Operations Coordinator to join our team at Boston Consulting Group. As a Content Studio Operations Coordinator, you will play a critical role in supporting the editorial and multimedia team in ushering content through the content creation process.Key ResponsibilitiesCoordinate...

  • Project Coordinator, Operations

    3 months ago

    Boston, United States Massachusetts Technology Collaborative Full time

    ABOUT THE MASSACHUSETTS TECHNOLOGY COLLABORATIVE:As a unique public agency, the Massachusetts Technology Collaborative (MassTech) supports the business formation and growth in the state’s technology sector, helping Massachusetts lead the global digital economy. The Massachusetts Broadband Institute (MBI) is a division of MassTech and serves as the central...

  • Administrative Operations Coordinator

    4 weeks ago

    Boston, Massachusetts, United States First Literacy Full time

    Office ManagerThis part-time position will play a vital role in supporting the First Literacy Team. The Office Manager will be responsible for providing administrative support to the Executive Director and staff, as well as overseeing daily operations and budget management.Key Responsibilities:Administrative Support:Provide comprehensive administrative...

  • People Operations Coordinator

    4 weeks ago

    Boston, Massachusetts, United States Immuta Full time

    Immuta People Team Coordinator Co-opThis is a 40-hour/week commitment from Monday to Friday, with the opportunity to work hybrid, requiring 3+ days/week in the Boston office location in the Seaport District.About the RoleWe're looking for a self-motivated and empathetic co-op to join our People Team. Our team is dedicated to elevating the Immuta journey for...

  • Human Resources Coordinator

    1 month ago

    Boston, United States Suffolk University Full time

    Suffolk University is seeking a Human Resources Coordinator & Operations Specialist. This role performs a wide variety of operational tasks to ensure smooth and efficient day-to-day support of Suffolk’s Human Resources department and programs. Responsibilities Manage all HR inventories & maintain accounting records of expenditures. Process purchase orders...