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Support Specialist

2 months ago

Sandy Springs, United States GreenSky® Full time

We are hiring 2 full time Specialty Support Specialist to join our GreenSky team


GreenSky makes it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We are committed to our people, capital, and ideas to help our clients, shareholders and the communities we serve grow.


As a Specialty Support Specialist, you will perform routine duties including but not limited to reviewing cases; filing of court documents; assist in analyzing due diligence materials regarding all aspects of the company's business operations.


Responsibilities:

  • Manage assigned cases and their related tasks and projects.
  • Perform full range of tasks from case inception through case closure.
  • Monitor court docket sheets for assigned cases and take ownership of case progression.
  • Prepare documents such as fee applications; proofs of claims; settlements; etc.
  • Review Court Dockets as well as various legal documents relating to Default Servicing.
  • Communicate with various internal/external partners as to the status of the case.


Required Qualifications:

  • Prior legal or paralegal experience is a must.
  • Minimum High school diploma or equivalent.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint).
  • Excellent analytical and organizational abilities.
  • Excellent oral and written communication skills and able to interact effectively with staff, attorneys, clients, courts and other professionals required.
  • Ability to assess information, anticipate issues and outcomes, and make effective decisions.


Preferred Qualifications:

  • Bachelors degree or Paralegal Certificate plus 5 years legal experience dealing with Default Servicing and/or BK; Probate; Debt Management or Loan Restructuring.
  • Experience with Default Servicing tools such as such as TLO, , Accurint, Lexis Nexis, Credit Bureau Reporting, PACER; Court E-Filing; Trustee Websites, Third Party Debt Management Companies.
  • Experience with Katabat (CMC) collections system.
  • Expereince with FastTrack and/or Salesforce.
  • Experience with call center technology.
  • Previous bankruptcy; probate; debt management company; experience.
  • Knowledge of FDCPA; US Bankruptcy Process and Procedures; State Probate Process; etc.


GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.