Technical Analyst

1 month ago


Chicago, United States Prairie Consulting Services Full time

Technical Analyst/ Application support Analyst

Chicago, IL (4 days hybrid)

C2C/ W2


Looking for strong Technical Application Analyst with excellent SQL, Unix and Java expereince for our direct client.

ROLE:

Brokerage Production Support Analyst has responsibility for the technical and functional desk support across multiple technologies used by Brokerage Capital Market application . This role will support our business and operations partners and clients and will liaise with upstream and downstream application teams.

The ideal candidates will be having excellent communication skills and a solid understanding of various technologies in a financial institution, including trade applications.


PRINCIPAL RESPONSIBILITIES:

· Candidate will be responsible to provide L2/L2.5 Support activities, Monitor and work collaboratively with other members of the global team, managing their day to day work and ensuring that all business queries / escalations are responded to in a timely manner.

· Candidate should have the knack to troubleshoot (review, analyze) production issues and use their team members and managers help to resolve issues that cannot be resolved independently.

· Incident detection, root-cause investigation, problem management (ITIL)

· IT Capacity planning and involvement

· Trading applications administration, change management, implementation, maintenance, compliance review

· Handling application malfunctions (e.g. input issues, EOD issue, data backup issue, MQ issue, reporting and blotter issues etc.)

· Managing Fire-call support including off-hours and weekend support

· Review and Maintain DR documentation and participate in annual exercises

· Create regular status reports to management on application status and other metrics.

· Build effective working relations with a wide variety of groups including clients, development, business, audit, compliance, and vendors (vendor management).

· Constant review of alerting incidents/requests and escalate production issues as needed to relevant teams and management.

· Coordinate with various external teams including offshore support staff and assisting to analyze root cause efficient resolution of all production processes.

· Candidate will be responsible to attend on-call after office hours including weekend to own, manage, run end2end High and Critical production issue.


SKILLS / EXPERIENCE:

8-10+ years of experience in a technical business facing (face to face) role within a financial institution or similar preferred.

Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies

Expert / Extensive Knowledge of SQL is required to assist own teams during debug.

Oracle/MS SQL/ Sybase

Good to have, Scripting and automation (Python, Perl, PowerShell)

Middleware, MQ/Tibco, Weblogic

Java experience – Ability to read and understand code

Client Site scope, CA Introscope and Patrol monitoring tools. Power BI, Service Now

Strong tech resource, SQL skills, UNIX, Java code exposure. Trading background is a plus. Trade OMS and FIX exp. is a plus

Very strong communication skills.


Please share your updated profile for this urgent position. Thanks



  • Chicago, United States Tundra Technical Solutions Full time

    Job Description:We are seeking an experienced eClinicalWorks Technical Analyst with a strong background in customizing the eClinicalWorks (eCW) Patient Portal. This role requires expertise in optimizing patient engagement through tailored experiences on both mobile and web platforms, particularly focusing on the customization of login flows, appointment...


  • chicago, United States Tundra Technical Solutions Full time

    Job Description:We are seeking an experienced eClinicalWorks Technical Analyst with a strong background in customizing the eClinicalWorks (eCW) Patient Portal. This role requires expertise in optimizing patient engagement through tailored experiences on both mobile and web platforms, particularly focusing on the customization of login flows, appointment...


  • Chicago, Illinois, United States C4 Technical Services Full time

    Job Description:Job Title: Application Support AnalystJob Summary: We are seeking a highly skilled and experienced Application Support Analyst to join our team at C4 Technical Services. The ideal candidate will have a strong background in technical support and be able to provide expertise in Microsoft Windows and Microsoft productivity software, including...


  • Chicago, United States Collabera Full time

    An Excellent Opportunity for Technical Business Analyst to work with one of the Biggest Global Bank at Richmond, VA; Kennesaw, GA; Chicago, IL location. Mission/Why: The Business Analyst provides analysis of existing processes and data requirements to drive continuous improvement of ES processes and procedures They will analyse current processes...


  • Chicago, United States CyberTec Full time

    MUST BE LOCAL Role: Technical Business Analyst Duration: 6+ months (with extension) Location: Chicago, IL Hybrid onsite 2 days a week Interview: Video Client: United Airlines Rate: $55/hr. c2c Top 3 skill sets required for this role: Ability to pull reporting, oftentimes from multiple sources, thoroughly analyze the data, compile the data into one easily...

  • Technical SEO Analyst

    3 months ago


    Chicago, United States seoClarity Full time

    Job Description seoClarity is the technology leader in enterprise Search Engine Optimization (SEO). Our SaaS technology platform and services help the world's best and biggest brands optimize their website content so they can be found online and connect to their customers. seoClarity is seeking a Technical SEO Analyst with 3 to 5+ years of SEO experience to...


  • Chicago, Illinois, United States KD BUYER LLC Full time

    About the Job: We are seeking a Technical Process Analyst to join our team at K-Display, LLC. As a Technical Process Analyst, you will be responsible for analyzing and improving processes to ensure efficiency and product quality across our metal fabrication, powder coating, and laser cutting operations.About You:We are looking for an experienced professional...


  • Chicago, Illinois, United States Pinnacle Group Full time

    Job ResponsibilitiesThe successful candidate will be responsible for driving project planning, tracking progress, and managing risks as a Technical Business Analyst at Pinnacle Group.This role involves conducting daily systems analytics to maximize effectiveness, troubleshooting problems, and developing meaningful and lasting relationships with partners for...


  • Chicago, Illinois, United States C4 Technical Services Full time

    Job DescriptionC4 Technical Services is a fast-paced, high-energy company that is one of the fastest-growing tax practice groups in the industry. We are seeking a highly skilled Senior Software Engineer to join our team in the Center for Advanced Tax Technology (CATT). This role involves designing, developing, and maintaining custom-developed software used...


  • Chicago, Illinois, United States Early Warning Full time

    About the RoleThe Production Assurance and Resiliency Operations Team at Early Warning is seeking a highly skilled Production Operations Analyst III to join our team. This role will be responsible for providing technical support, monitoring system and network environmental performance, and ensuring processing jobs are completed as scheduled.This position...


  • Chicago, United States Spectraforce Technologies Full time

    Role: Technical Business Analyst Duration: 5+ months (possible for extension) Location: Chicago, IL (Hybrid, 2 days a week)NOTE: The manager is saying: Remote candidates will not be an option. We will need them onsite for multiple days per week. PSS experience is good but not required, so experience writing technical requirements within an Agile framework...


  • Chicago, Illinois, United States JobRialto Full time

    Job DescriptionAs a Technical Desk Analyst, you will be responsible for providing technical and functional support across multiple technologies used by Brokerage Capital Market application. This includes analyzing and resolving production issues, working collaboratively with other members of the global team, and ensuring that all business queries/escalations...


  • Chicago, United States Georgia IT Inc Full time

    Technical Business Analyst Location: Chicago, IL (Hybrid Schedule- 3/2) Duration: 6 MonthsJob Description: We are seeking a highly skilled Technical Business Analyst to join our team. As a Technical Business Analyst, you will act as a liaison between our technical teams and business stakeholders. Your primary responsibility will be to bridge the gap between...


  • Chicago, Illinois, United States Georgia IT Inc Full time

    Job DescriptionAs a Technical Business Analyst at Georgia IT Inc, you will collaborate with business stakeholders to understand and document their processes and requirements. You will conduct thorough analysis of requirements to identify technical solutions, deliverables, and project scope. Your role will involve working closely with technical teams to...


  • Chicago, Illinois, United States North Park University Full time

    About the RoleNorth Park University seeks a Technical Support Analyst to join its team. The successful candidate will be responsible for providing technical support, training, and guidance to departments and end-users, as well as performing system administration, configuration, and programming tasks.Key responsibilities include:Providing technical and/or...


  • Chicago, Illinois, United States North Park University Full time

    Job OverviewNorth Park University is seeking a highly skilled Technical Systems Analyst to join our team. This role will be responsible for providing technical support, training, and guidance to departments and end-users, as well as performing system administration, configuration, and programming tasks.ResponsibilitiesProvide technical and functional...


  • Chicago, United States Genesis10 Full time

    Genesis10 is currently seeking a Technical Business Analyst with our client in the financial industry located in Chicago, IL and Atlanta, GA. This is a 12 + month contract position.Responsibilities: Responsible for engaging with stakeholders, gathering requirements and thorough documentation to help bring new capabilities to life within the client's Employee...


  • Chicago, Illinois, United States Forbes Technical Consulting Full time

    Data privacy is a critical aspect of modern business, and Forbes Technical Consulting is seeking a skilled professional to join our team as a Data Privacy Analyst.About the Job:We are looking for an individual with a strong background in data mapping and analysis to support our steady state asset inventory and data mapping initiative.Your Key Tasks:Analyze...


  • Chicago, United States Workoo Technologies Full time

    About the job Customer Care Technical Analyst THIS POSITION IS REMOTE, with some possible exceptions for onboarding, team meetings, etc. The Customer Care Technical Analyst will be responsible for front-line customer care technical support of the Northpointe Suite, troubleshooting, and first-stage investigative work required to progress customer issues to...


  • Chicago, Illinois, United States Tawani Enterprises Full time

    Job Summary:">Tawani Enterprises is seeking a Technical Support Analyst to join our IT department. The successful candidate will provide technical support and infrastructure services to our users, ensuring the smooth operation of our systems.">About the Role:">This is an exciting opportunity for an experienced IT professional to join our team and contribute...