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System Administrator

4 months ago


El Cerrito, United States Robert Half Full time

Are you an IT Administrator that thrives in bridging the gap between technology and user needs? We're seeking a proactive problem-solver to join a team and provide essential support in maintaining and optimizing IT infrastructure. Robert Half is looking for a talented IT Administrator that can leverage technology to enhance efficiency and drive productivity. We're looking for someone to provide ongoing maintenance and support, ensuring seamless operation across systems.


Responsibilities:

  • Manage IT helpdesk and ticketing system, addressing technical issues promptly and efficiently.
  • Diagnose and resolve technical issues for computers and peripherals
  • Maintain comprehensive procedures and documentation for technical support.
  • Manage Mobile Device Management (MDM) system and deploy scripts for automation.
  • Provide proactive support for applications such as Google Workspace, Slack, Atlassian, and others.
  • Assist in the rollout and management of Okta identity and access management solution.
  • Provide Wi-Fi Support for devices



Requirements:

  • 5+ years experience in IT Administration in a Mac environment
  • Strong troubleshooting skills with a proactive and customer-oriented approach.
  • Excellent written and verbal communication skills.
  • Proficiency in documentation and maintaining technical procedures.
  • Working knowledge of Google Workspace and Okta.
  • Scripting and automation experience.


If you're passionate about leveraging technology to drive organizational success and thrive in a dynamic, collaborative environment, we'd love to hear from you. Apply now