Information Technology Operations Support

7 days ago


Lewisville, United States NextGen | GTA: A Kelly Telecom Company Full time

Information Technology Operations Support - Telecom Domain

Lewisville TX


  • Strong IT Process Management: Must have a solid understanding of developing and managing metric-oriented IT processes, with the ability to measure, analyze, improve, and control processes post-implementation.
  • Root Cause Analysis: Knowledge in root cause analysis and the ability to select appropriate metrics for specific processes.
  • Telecommunications Operations: Previous experience managing day-to-day IT operations in the telecommunications industry, with a solid understanding of telecommunications processes and functions.
  • Project Management Experience: Proven experience working on large projects within manufacturing IT sites, demonstrating the ability to learn new techniques and acquire knowledge rapidly.
  • Collaboration Skills: Ability to work closely with internal Project Managers, Engineering Managers, customers, and ASPs, and to lead a team focused on achieving success.
  • Technical Proficiency: Strong skills in IT tools such as Excel, Visio, and PowerPoint are essential. Understanding of Linux and Windows OS is a plus.


What You Didn’t Know About Us

  • Competitive salary
  • Health, Dental and Vision Benefits
  • Long-Term growth potential
  • 401k
  • With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry


We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner


We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.


We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page


Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.


#JobsAtKellyTelecom

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