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Foundry Account Manager

4 months ago

Buffalo, United States ASK Chemicals Full time

Foundry Account Manager

This position can reside anywhere around the Western Pennsylvania/Southern or Buffalo NY area.


Position Description:

The Account Manager develops and maintains relationships with a new and existing customer base, sells our products, ensures client satisfaction and develops new business opportunities.


Essential Duties and Responsibilities

  • Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
  • Reviews all major deliverables to ensure quality standards and client expectations are met.
  • Ensures that client issues are dealt with in an efficient and timely manner.
  • Communicates any contract proposals and contract renewals for new work for an existing client.
  • Responsible for maintaining current business levels at each customer in their assigned territory.
  • Works closely with the ASK team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
  • Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
  • Aware and in pursuit of opportunities for account growth and new business.
  • Communicates the customer's goals and needs to the commercial group in order to satisfy the customer's interests.
  • Follows ASK Chemicals legal and ethical standards.
  • Personal sales/growth goals are aligned with company goals.
  • Other duties as assigned.


Minimum Education / Experience Required:

  • Bachelor’s degree; specific field may be substituted with equivalent experience
  • Foundry experience preferred; general manufacturing experience may be suitable
  • MBA a plus
  • Minimum 3 years of Account/Project management
  • Business savvy, motivated, goal-oriented
  • Ability to communicate effectively with people
  • Ability to work in a team and listens effectively
  • Strong written and communication skills
  • High organizational skills
  • Extremely detail oriented
  • Proficient with Microsoft Office
  • Ability to travel (+75%)
  • Technical competence and ability to analyze problems


The ASK Chemicals Group is a leading supplier of solutions to the worldwide foundry industry and a global provider of high-performance phenolic resins for a wide range of industrial applications.

ASK Chemicals has a production and distribution network in 22 countries and employs around 2,000 people worldwide. With research and development locations in Europe, America, Asia and Africa, we see ourselves as a driving force behind industry-wide innovations. We are a modern employer, valuing flexibility and ensuring short decision-making paths, while at the same time providing special attention to the well-being of our employees.


Our offer:

ASK Chemicals is a growing company with a history of attracting the best people and keeping them. We offer you an industry competitive compensation and an interesting, international work environment where employees feel challenged and valued. As a growing global chemical company, we afford opportunities for development and advancement throughout our organization. If you are looking for a relationship with a company instead of simply a job, ASK Chemicals may be a great fit.


ASK Chemicals is proud to be an Equal Opportunity Employer.


Please submit your resume, cover letter and salary expectations to recruiting@ask-chemicals.com