Customer Account Executive

1 month ago

San Rafael, United States Eurø Style Full time

Eurø Style is more than a brand name – it is a complete design approach.


Eurø Style is a modern furniture wholesaler and importer to the retail, design and contract trade. The ever-growing furniture collections for living room, bar, dining room and office bring cutting-edge contemporary style from Eurø Style’s designers in Europe and factories in Italy and Asia.


The Customer Service Account Executive will play a key role in developing and managing top wholesale, designer, and hospitality accounts. This position is responsible for building strong customer relationships, overseeing all aspects of account management—including product knowledge, marketing planning, allocations, and delivery schedules for in-store business. The Account Executive will work closely with customers to understand their business objectives and needs, providing tailored furniture solutions. Additionally, they will be accountable for initiating and closing sales.


Job Duties & Responsibilities:

  • Cultivate and maintain relationships, deliver project-based solutions, and collaborate with internal cross-functional teams to secure orders.
  • Provide, process, and assist potential orders/quotes for clients in our system from start to finish while working closely with the Warehouse Office for your client orders.
  • Manage and process client orders and quotes from initiation to completion while working closely with the Warehouse Office.
  • Deliver exceptional customer service both externally and internally through oral and written communication.
  • Have a proactive and entrepreneurial approach to expanding the client base and growing existing accounts.
  • Collaborate closely with the Sales Representative and Supervisor to conduct monthly or quarterly meetings focused on top accounts and new customer development.
  • Expertly represent the Eurø Style brand by leveraging in-depth product knowledge and providing exceptional customer service, with a focus on partner care.
  • Collaborate with the Product Development team to find the best work and office solutions to meet our customer needs.
  • Full customer support including claims, parts, inquiries, answering calls, freight quotes, and order entry.


Qualifications:

  • 1-3 years of customer service experience
  • 1 year of direct sales experience, preferably in the furniture industry
  • Strong drive to take ownership of business and territory management
  • Proven ability to build and maintain relationships with customers and outside representatives
  • Proficiency in Microsoft Office, including PowerPoint, Outlook, and Excel
  • Strong verbal and written communication skills
  • Willingness to travel 2-4 times annually for tradeshows to build new and existing relationships


Pay & Schedule:

  • Full-time, typically 40 hours per week, Monday-Friday, occasional weekends for Tradeshows
  • $25-$26/hour, DOE


Why work for us?

  • Benefits Medical, Dental, Vision plans, life insurance and a variety of supplemental policies available
  • Paid Time Off, Paid Holidays, and your Birthday off with Pay
  • 401K plans with employer match
  • Company Health Spending Account (HSA) match
  • Pet Insurance


We provided equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us.

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