Technical Support Specialist

2 months ago


Norwalk, United States Gotham Technology Group Full time

Title: L1 Helpdesk Support Engineer

Location: Onsite in Norwalk, CT

Duration: 6+ months contract


Required:

  • Over two years of experience in troubleshooting
  • Proficient in Windows 10, macOS, Active Directory, and Microsoft Office 365 Suite
  • Citrix XenApp and XenDesktop experience
  • Experience with Dell Wyse thin clients


Responsibilities:

  • Provide level 1 desktop support to end users
  • Install and configure computer systems and applications, including onboarding new hires
  • Analyze, troubleshoot and diagnose hardware/software problems
  • Pro-actively prioritize and manage several milestones and projects efficiently
  • Utilize ticketing system for technical assistance requests, steps taken to resolve them, and the specific dates/individuals involved
  • Vendor and order management
  • Create online documentation pertaining to computer and application troubleshooting and usage
  • Maintain a working audit log detailing all system updates, as well as the date of completion
  • Professional written and interpersonal skills are essential when communicating with employees and vendors



  • Norwalk, United States Gotham Technology Group Full time

    Title: L1 Helpdesk Support EngineerLocation: Onsite in Norwalk, CTDuration: 6+ months contractRequired:Over two years of experience in troubleshootingProficient in Windows 10, macOS, Active Directory, and Microsoft Office 365 SuiteCitrix XenApp and XenDesktop experienceExperience with Dell Wyse thin clientsResponsibilities:Provide level 1 desktop support to...


  • Norwalk, Connecticut, United States Ballantyne Strong Full time

    At Ballantyne Strong, we're revolutionizing the future of digital media and digital cinema products.As a Technical Field Specialist, you'll perform maintenance on cinema projection equipment, digital signage, sound systems, servers, and power supplies.You'll test electronic assemblies, components, or parts by connecting to various equipment, such as...

  • L1 Technical Support

    1 month ago


    Norwalk, United States Gotham Technology Full time

    Title: L1 Helpdesk Support EngineerLocation: Onsite in Norwalk, CTDuration: 6+ months contract Required:Over two years of experience in troubleshootingProficient in Windows 10, macOS, Active Directory, and Microsoft Office 365 SuiteCitrix XenApp and XenDesktop experienceExperience with Dell Wyse thin clients Responsibilities:Provide level 1 desktop support...

  • Support Specialist

    3 weeks ago


    Norwalk, Connecticut, United States Masada Full time

    The Support Specialist is a vital member of the Masada team, responsible for facilitating the admission process to our community programs. They work closely with psychiatrists and staff to provide Medication Support Services, ensuring a seamless experience for our clients.As a Support Specialist, you will be responsible for performing data entry into our...


  • Norwalk, CT, United States Gotham Technology Group Full time

    Title: L1 Helpdesk Support EngineerLocation: Onsite in Norwalk, CTDuration: 6+ months contractRequired:Over two years of experience in troubleshootingProficient in Windows 10, macOS, Active Directory, and Microsoft Office 365 SuiteCitrix XenApp and XenDesktop experienceExperience with Dell Wyse thin clientsResponsibilities:Provide level 1 desktop support to...


  • Norwalk, United States Masada Full time

    The Support Specialist is responsible for initiating the admission process to the Agency’s community programs and ensures the integrity of the client records. The position requires performing computer data entry into the various web-based systems utilized by the Agency and opening, monitoring, discharging, and storing necessary supporting documentation....


  • Norwalk, California, United States Masada Full time

    Job DescriptionThe Support Specialist plays a vital role in the Agency's community programs, ensuring the integrity of client records and facilitating the admission process. This position requires proficiency in computer data entry, utilizing various web-based systems, and managing supporting documentation. The Support Specialist reports directly to the...


  • Norwalk, United States STAR, Inc. Full time

    Community Support Specialist$18.50/hour. Full TimeWe are looking for dedicated and caring people to work with adult aged individuals with developmental/intellectual disabilities in a day program setting. If you are passionate about helping others and making a positive impact in the world, we encourage you to apply today!About our Company:STAR, Inc., is a...


  • Norwalk, United States STAR, Inc. Full time

    Community Support Specialist$18.50/hour. Full TimeWe are looking for dedicated and caring people to work with adult aged individuals with developmental/intellectual disabilities in a day program setting. If you are passionate about helping others and making a positive impact in the world, we encourage you to apply today!About our Company:STAR, Inc., is a...


  • Norwalk, Connecticut, United States Connecticut Institute For Communities, Inc. (CIFC) Full time

    Family Support SpecialistCIFC's Early Learning Programs / Head Start in Norwalk, CT, is seeking a Family Support Specialist to provide support, resources, and advocacy to families participating in our Head Start program.The ideal candidate will have experience working with families and children, as well as excellent communication and organizational...

  • Support Specialist

    3 weeks ago


    Norwalk, Connecticut, United States STAR Inc. Full time

    About the RoleWe are seeking a compassionate and dedicated Community Support Specialist to join our team at STAR Inc. in Norwalk, CT. As a Community Support Specialist, you will play a vital role in supporting adult individuals with developmental/intellectual disabilities in a day program setting.Key ResponsibilitiesProvide support to individuals...

  • Support Specialist

    3 weeks ago


    Norwalk, Connecticut, United States STAR, Inc. Full time

    About the RoleWe are seeking a compassionate and dedicated Community Support Specialist to join our team at STAR, Inc.As a Community Support Specialist, you will play a vital role in supporting adult individuals with developmental/intellectual disabilities in our day program setting.Responsibilities include:Providing support to individuals participating in...


  • Norwalk, Connecticut, United States Stepping Stones Museum for Children Full time

    Job Title: ELLI Classroom SupportThe Early Language and Literacy Initiative (ELLI) is a pioneering approach to early childhood education that aims to bridge the early learning achievement gap. As a Classroom Support Specialist, you will play a vital role in implementing our high-quality, interdisciplinary curriculum, which seamlessly integrates language and...


  • Norwalk, Connecticut, United States Virtual Full time

    Accounts Payable SpecialistAt Virtual, we are seeking a highly skilled Accounts Payable Specialist to join our corporate accounting and finance team. The ideal candidate will have experience with 3-way matching, strong MS Excel skills, and excellent communication and technical skills.Responsibilities:Process and reconcile invoices in a high-volume...


  • Norwalk, Connecticut, United States STAR Inc. Full time

    About the RoleWe are seeking a dedicated and compassionate Support Specialist to join our team at STAR, Inc. in Norwalk, CT. As a Support Specialist, you will work with a team of support staff, management, and nursing to ensure the individuals we support are meaningfully engaged in their activities throughout the day.ResponsibilitiesProvide compassionate...


  • Norwalk, Connecticut, United States Telecare Full time

    Become a Vital Member of Our Supportive CommunityAt Telecare, we are dedicated to providing outstanding and impactful behavioral health services that empower individuals on their path to recovery. Our commitment to fostering cultural diversity, equity, and inclusion drives us to hire individuals with personal experiences in mental health, including BIPOC,...


  • Norwalk, Connecticut, United States Michael Page Full time

    Job Title: Technical Sales Engineer Job Summary: We are seeking a skilled Technical Sales Engineer to join our team at Michael Page. The successful candidate will be responsible for identifying customer needs and providing tailored solutions involving fluid control components. Key Responsibilities: * Conduct product demonstrations and technical...


  • Norwalk, Connecticut, United States Wyndy LLC Full time

    Job Title: School Transportation SupportWe are seeking a reliable and safety-conscious individual to join our team as a School Transportation Support Specialist at Wyndy LLC in Norwalk, CT.Job SummaryThe successful candidate will be responsible for ensuring the safe transportation of students to and from school, operating and maintaining school vehicles, and...

  • Support Worker

    2 weeks ago


    Norwalk, Connecticut, United States STAR, Inc. Full time

    Job DescriptionSTAR, Inc. is seeking a compassionate and dedicated individual to join our team as a Community Support Specialist.We provide support services to adult aged individuals with developmental/intellectual disabilities and their families in a day program setting.As a Community Support Specialist, you will play a vital role in helping individuals...


  • Norwalk, Connecticut, United States Vaco Full time

    Accounts Payable Specialist Job DescriptionVaco is seeking a highly skilled Accounts Payable Specialist to join our team. As an Accounts Payable Specialist, you will play a critical role in ensuring the smooth operation of our company's financial processes.Responsibilities:Process and reconcile invoices, ensuring accurate and timely paymentPerform 3-way...