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Transport NOC Engineer
4 months ago
Looking for a Transport NOC Engineer- Ridgeland MS (Onsite)
No C2C candidates
Only W2 Candidates
What you will bring to the table as an Transport NOC Engineer:
- Flexibility to support shift coverage including overnight, weekends, and holidays. Must maintain a professional image, attitude, and demeanor
- Must be able to work under pressure, handle stress, follow directions precisely, tolerate changes in temperature, loud noises from alert system, and long hours looking at display screens
- Strong customer service orientation
- Must have demonstrated troubleshooting experience and discover solutions
- Must be able to work in a team environment and promote a harmonious working relationship in the NOC, with other Departments, field personnel, and clients
- Adhere to operational processes and procedures and that they are carried out with a high level of attention to detail, expediency, and on-time delivery
- Previous experience in NOC, Call Center, or Field Service role supporting
- Knowledge of various alarm indications and their definitions (LOS, LOF, ES-L,
- Familiarity with common terms used in telecommunications (DS1, DS3, OC-48, VLAN, DWDM, LEC, CLEC, 4G and 5G, fiber optics, etc.)
- Familiarity with common telecom protocols (layer 1, 2, 3, SONET, Ethernet, 10GbE)
- Explain the difference between pro-active and re-active maintenance
- 2- 5 years’ experience working in a NOC or field service environment
- 2-year degree, or technical training (technical school or military)
- Experience with ITIL
- Experience with Major Incident support
What you didn’t know about us:
- Competitive salary
- Health, Dental, and Vision Benefits
- Long-Term growth potential
- 401k
- With this position, you will get the opportunity to work with a game-changing client and further advance your already valuable experience in the telecom industry
We are Connectors. We thrive on ‘quality over quantity and put in the work to build strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner
We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion-dollar publicly traded company that has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
- We give 24/7 Support. We are in this together. We provide around-the-clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page
