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Work Comp Claims Manager

1 month ago

Kansas City, United States Spencer Reed Group Full time

Work Comp Claims Manager

Hybrid

Kansas City MO (Must live in KC Metropolitan area)


Responsibilities:

  • Supervise Claims Supervisors, and Claims Adjusters
  • Ensuring quality standards are met, servicing standards are maintained, and productivity is achieved.
  • Meet with policyholders and vendors.
  • Responsible for managing claims personnel including hiring, training, performance reviews, coaching and motivating.
  • Ensure staff compliance with company policy and addresses all department personnel needs/issues.
  • Provides technical and jurisdictional guidance to claims staff with compensability, investigation, policy holder issues and litigation issues.
  • Ability to manage and adjust sensitive or complicated claims within software system.
  • Sets and achieves annual department goals.
  • Review of specific high dollar claim files on a set review schedule.
  • Reporting of large losses and obtaining reimbursement from reinsurance carriers.
  • Select and grow partnerships with vendors for different needs within the claims department.
  • Deliver detailed information on policyholders with concerns or needs for further education.
  • Travel “as needed” to agency partners or policyholder locations.
  • Collaborate with other departments on projects as required.
  • Review data analytics and develop measurable metrics for the department.


Skills:

  • 10 + Years of Management experience
  • 10+ Years of Work Comp experience
  • Jurisdictional guidance experience required

For immediate consideration to work for a solid, well established company:

Please email your resume to janine.bedora@spencerreedgroup.com


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