Representative Casualty Claims

1 month ago


Kansas City, Missouri, United States CPKC Full time

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit to learn about the CPKC advantage, our purpose and culture.

PURPOSE OF THE POSITION:

Provide 24-hour emergency response to and investigate incidents involving employee injuries or third party injuries and/or property damage. Manage claims resulting from these incidents to minimize corporate loss exposures that may significantly impact corporate results. Develop, recommend and implement strategies for protecting the company's interests in casualty lawsuits and attorney-represented claims against the company and in pursuing recovery claims for the company's casualty losses.

POSITION ACCOUNTABILITIES:

  • Represent the company in employee work-related injury claims with the objective of resolving those claims without attorney involvement
  • Coordinate case handling closely with Disability Management, Health Services and other departments to implement comprehensive medical case management, rehabilitation, and work hardening programs to help injured employees return to gainful employment
  • Identify and preserve evidence from incident investigations to prevent spoliation claims and to secure appropriate facts required to defend any resulting claims
  • Negotiate claim settlements within individual or delegated authority limits. Attend mediations and settlement conferences as the company representative. Prepare settlement release and related documents for approval. Recover money to recoup the company's losses resulting from incidents involving third-parties
  • Confer on a regular basis with department managers to assess pending claims status and progress in achieving current department objectives and goals
  • Recommend strategies for negotiating and resolving claims
  • Assist and advise outside attorneys retained to represent the company in personal injury and property damage lawsuits brought for, or against, the company
  • Represent the company as a witness or corporate representative in depositions and in court in injury and damage lawsuits
  • Process medical payments for injured employees' medical providers for work-related injuries.
  • Coordinate with internal CPKC witnesses and CPKC outside attorneys in preparing for and representing the company at trials and other court proceedings

POSITION REQUIREMENTS:

  • High school degree required; college degree preferred
  • Training and experience in the following areas:
  • Working knowledge of U.S. personal injury litigation, with knowledge of the Federal Employer's Liability Act preferred
  • Substantial railroad experience with excellent working knowledge of operating departments, positions and functions, and/or at least two years of claim investigation and negotiation experience
  • Working knowledge of applicable FRA regulations preferred
  • Experience in claims management, incident response and/or claims negotiation

​​WHAT CPKC HAS TO OFFER:

  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program

ADDITIONAL INFORMATION:

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:

  • Criminal history check
  • Reference check
  • Driver's License Verification
  • Last 3 years of driving history
  • Last 7 years of employment history; includes military service
  • Social Security number verification

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities.

  • Req ID:
  • Department: Corporate Risk
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Kansas City, Missouri
  • Country: United States
  • % of Travel: 40-50%
  • # of Positions: 1
  • Job Grade:
  • Job Available to: Internal & External

#LI-HN2

#LI-ONSITE



  • Kansas City, Missouri, United States American Family Insurance Full time

    About Us: At American Family Insurance Claims Services (AFICS, Inc.), we are committed to transforming our claims operations to prioritize our customers' needs. Our goal is to protect and restore our clients' aspirations during challenging times. By harnessing our industry expertise, innovative technology, and collaborative approaches, we aim to redefine the...


  • Kansas City, Missouri, United States Alliant Full time

    Senior Claims Consultant - Commercial P&C Insurance Missouri, USA Req #2300 Tuesday, July 16, 2024 Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of...


  • Kansas City, Missouri, United States The Mutual Group Full time

    Position OverviewAs a Commercial Liability Claims Specialist at The Mutual Group, you will play a crucial role in supporting our clients by managing claims with precision and efficiency, enabling them to continue their business operations without undue interruptions. If you possess a positive outlook, a passion for assisting others during challenging times,...


  • Kansas City, Missouri, United States zobility Full time

    **Job Summary**We are seeking a highly skilled and detail-oriented Workers Compensation Claims Specialist to join our team at Zobility, a leading workforce management and staffing division of RGBSI. As a key member of our team, you will be responsible for handling workers compensation claims with a focus on excellent customer service, quality claims...


  • Kansas City, Missouri, United States Holmes Murphy & Associates Full time

    Holmes Murphy & Associates stands as one of the leading privately owned insurance brokerage firms in the country. Our core mission is to enhance health, safeguard wealth, and provide tranquility to our clients. We take pride in fostering an environment where our employees are passionate about their work and their colleagues.We are eager to welcome a Client...


  • Kansas City, Missouri, United States Staff My Agency Full time

    About the RoleStaff My Agency is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our staff, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Service: Provide prompt, accurate, and friendly customer service,...


  • Kansas City, Missouri, United States Elaine Fry State Farm Full time

    Job OpportunityWe are seeking a highly motivated and results-driven Insurance Sales Representative to join our team at Elaine Fry State Farm Agency in Kansas City, MO.The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for helping others.As an Insurance Sales Representative, you will be responsible...


  • Kansas City, Missouri, United States DHI Roofing Ltd Full time

    About DHI Roofing LtdWe are a leading provider of roofing services, dedicated to delivering exceptional results to our customers. Our team is passionate about helping homeowners navigate the insurance claims process and restore their homes after major weather events.Job SummaryWe are seeking a highly motivated and dedicated Sales Representative to join our...


  • Kansas City, Missouri, United States Saint Luke's Health System Full time

    Job Description​Patient Accounts Representative is responsible for reviewing, billing, collection, and accounts receivable activities for the hospital (and in some cases the physician) billing departments within Saint Luke's Health System. Activities include, but are not limited to, entering demographics, troubleshooting issues, responding to inbound and...


  • Kansas City, Missouri, United States Storm Restorations Of America Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Insurance Restoration industry.About the Role:Provide exceptional customer service to homeowners and insurance companies, ensuring timely and effective communication throughout the claims process.Conduct thorough roof...


  • Kansas City, Missouri, United States Jacob Pratt - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and results-driven professional to join our team as an Insurance Account Representative. As a key member of our State Farm Agent team, you will play a critical role in helping our business grow through value-based conversations and exceptional customer service.Key ResponsibilitiesDevelop and implement a...


  • Kansas City, Missouri, United States Staff My Agency Full time

    Staff My Agency, a leading insurance agency, is seeking a highly motivated and experienced Licensed Insurance Sales Agent to join our team. As a Licensed Insurance Sales Agent, you will play a critical role in helping our business grow through value-based conversations and remarkable customer experiences.Develop leads, schedule appointments, identify...


  • Jefferson City, Missouri, United States Justin Hahn - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Representative. As an Account Manager - State Farm Agent Team Member, you will play a critical role in helping our business grow through value-based conversations and remarkable customer experiences.Key ResponsibilitiesProvide prompt, accurate,...


  • Kansas City, Missouri, United States Elaine Fry State Farm Full time

    Job OpportunityElaine Fry's State Farm Agency is seeking a highly motivated and licensed professional to join their team as a Customer Service Representative. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and are looking for a rewarding career with excellent income and growth potential.Key...


  • Earth City, Missouri, United States Insight Global Full time

    Become a part of our dynamic teamRole: Claims SpecialistThe Claims Specialist position focuses on evaluating mechanical repair, tire, and pre-paid maintenance claims. Reporting directly to the Claims Manager, this role serves as a key customer service representative, delivering clear insights into contract coverage and claim resolutions to our valued...


  • Kansas City, Missouri, United States David Krough - State Farm Agency Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative at David Krough - State Farm Agency.Job SummaryThe successful candidate will be responsible for providing exceptional customer service, building strong relationships with clients, and promoting insurance products to...


  • Jefferson City, Missouri, United States Justin Hahn - State Farm Agent Full time

    Job Description**Position Overview**As a successful State Farm Agent, we are seeking a qualified professional to join our winning team as an Account Manager. We are looking for an energetic and motivated individual who is interested in helping our business grow through value-based conversations and remarkable customer experiences.**Responsibilities**Provide...

  • Senior Risk Manager

    2 days ago


    Kansas City, Missouri, United States Jobot Full time

    About the RoleWe are seeking an experienced and dedicated Senior Underwriter to join our team at Jobot. As a key member of our organization, you will play a critical role in evaluating insurance applications, determining coverage amounts and premiums, and mitigating losses.Key ResponsibilitiesEvaluate insurance applications to determine coverage amounts and...


  • Kansas City, Missouri, United States Saint Luke's Health System Full time

    Job SummarySaint Luke's Health System is seeking a highly skilled Patient Accounts Representative to join our Central Billing Office team. As a key member of our team, you will be responsible for managing the accounts receivable process, ensuring timely and accurate billing and reimbursement.Key ResponsibilitiesPerform claim edits and verifications to ensure...


  • Kansas City, Missouri, United States Saint Luke's Health System Full time

    Job Description​Patient Account Representative is responsible for reviewing, billing, collection, and accounts receivable activities for the hospital billing departments within Saint Luke's Health System.Activities include, but are not limited to, entering demographics, troubleshooting issues, responding to inbound and outbound billing calls from patients,...