Key Account Manager

3 days ago

Pleasant Prairie, United States Arvato Full time

Your Tasks

  • The Account Manager has end to end responsibility for operational and financial processes for the particular client, including client engagement and negotiation on a daily basis
  • Initiates and delivers on order fulfillment, kitting and assembly, returns management, and multiple process improvement projects in both a B2B and B2C environment
  • Responsible for complete P&L ownership
  • Full engagement and collaboration with finance and operations teams
  • Develops client presentations and participates in new product launches and overall development of the client
  • Manages all client related day to day issues, reporting and invoicing. Serves as liaison between customer, client service representative, procurement, management staff, operational departments and other distribution and logistics personnel
  • Performs other special assignments as directed by Business Unit Directors
  • Working in a collaborative team environment, managing a client services delivery team responsible for oversight of operations in achieving service level agreements, efficiencies and quality measurements
  • Planning of all logistics related activities for upcoming launches, display builds and distribution orders for both B2B and eCommerce B2C deliveries
  • Additionally you will have oversight in the following processes-Invoicing, Global Status Reporting, QBR- Preparation/Analysis/Presentation, Project Management, Continuous Process Review

Your Profile

  • B.A. or B.S. degree or equivalent work experience preferred
  • WMS knowledge in a distribution environment, SAP preferred
  • Minimum three year Project or Account Management experience
  • Must possess financial analysis skills
  • Good PC skills and high proficiency with MS Office

We Offer

  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.
  • Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities.

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