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ServiceNow Lead

3 months ago


New York, United States ERPMARK INC Full time
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • Proven experience as a ServiceNow administrator or developer, including leadership or team lead experience.
  • In-depth knowledge of ServiceNow platform configuration, scripting, and integration capabilities.
  • Strong problem-solving skills and the ability to troubleshoot complex technical issues.
  • Excellent communication, interpersonal, and leadership skills.
  • ITIL certification or relevant IT service management knowledge is a plus.
  • Technical proficiency with at least 2 of the following ServiceNow modules:
  • IT Service Management (ITSM)
  • IT Business Management (ITBM)
  • IT Operations Management (ITOM)
  • IT Governance, Risk, and Compliance (IT GRC)
  • Human Resources Service Delivery (HRSD)