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ServiceNow Lead
3 months ago
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- Proven experience as a ServiceNow administrator or developer, including leadership or team lead experience.
- In-depth knowledge of ServiceNow platform configuration, scripting, and integration capabilities.
- Strong problem-solving skills and the ability to troubleshoot complex technical issues.
- Excellent communication, interpersonal, and leadership skills.
- ITIL certification or relevant IT service management knowledge is a plus.
- Technical proficiency with at least 2 of the following ServiceNow modules:
- IT Service Management (ITSM)
- IT Business Management (ITBM)
- IT Operations Management (ITOM)
- IT Governance, Risk, and Compliance (IT GRC)
- Human Resources Service Delivery (HRSD)