ServiceNow Lead/Architect

1 month ago


New York, New York, United States Diverse Lynx Full time
Job Description

Role: ServiceNow Lead/Architect

Location: NJ/NY (onsite role)

Contract

Key Responsibilities:

  • Implement ITSM solutions using industry best practices
  • Implement ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD)
  • Develop ServiceNow scripting skills, including Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
  • Create Service Portal and widgets
  • Design and implement REST and SOAP-based integrations, scripted REST and SOAP API creation
  • Implement ServiceNow project in Domain-separated instance
  • Implement ServiceNow Discovery, Service Mapping, Event Mgmt, and Orchestration use cases
  • Manage MID Server installation and management
  • Develop custom applications
  • Implement LDAP/Active Directory/SSO
  • Implement Flow Designer, Integration Hub, and Orchestration use cases

Preferred Qualifications:

  • Experience in working on Performance Analytics
  • Design and modification of ServiceNow Service Portal
  • Review existing setup and provide best practice recommendations
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
  • Experience with HTML coding and Jelly script

Academic and Professional Experience:

  • 5+ years of experience with ServiceNow required
  • 8+ years of experience with IT Industry required

Certifications:

  • Certified System Admin
  • CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping
  • ITIL Foundations certification preferred
  • Bachelor's degree or equivalent combination of education and experience

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

We promote and support a diverse workforce across all levels in the company.


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