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ServiceNow CSM Business Process Consultant
2 months ago
Job Description
Planet Technology’s client is looking for a ServiceNow CSM Business Process Consultant to join their team for a contract-to-hire opportunity. They are looking for someone who has previously worked as a Business Process Consultant, with ServiceNow implementation experience and experience with the Customer Service Management (CSM) module.
Those authorized to work in the US are encouraged to apply because we are unable to transfer or sponsor H1b candidates now.
Qualifications
- 6+ years of experience with ServiceNow, including full implementation experience
- 2+ years of ServiceNow CSM (Customer Service Management) experience
- Experience with storyboarding and visual storytelling techniques, with experience in creating engaging narratives that resonate with diverse audiences.
- Experience with FSO (Financial Services Operations) highly preferred
- ServiceNow certifications (e.g., Certified Implementation Specialist – Customer Service Management) highly preferred
- Experience with working in the financials industry highly preferred
- Excellent written and verbal communication skills
Planet Technology Enterprise Company Description
Planet Technology Enterprise is an internationally recognized IT Consulting Services firm established in 2003 with a specialty in SAP, Cloud Solutions & Big Data. We understand the marketplace and pride ourselves on serving IT candidates as individuals, not commodities. We recognize a candidate’s personalized skills and can match them with both direct end clients and select consulting partners.
Additional Information
If you are interested, please respond to this ad with an updated resume and a summary of your skills. We look forward to hearing from you soon.
All your information will be kept confidential according to EEO guidelines.
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