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Project Manager Scrum Master

2 months ago

Torrance, United States Tentek, Inc. Full time

Role: Project Manager

Location: Torrance, CA

Work Type: Hybrid, 2 days onsite at Torrance, CA

Duration: 12+ months

Contract Type: W2 only, No corp to corp applicants


Scrum Master / Project Manager that will manage a large scale Customer Data Platform and Personalization program. The contract engagement is multi-year and will involve SAFe delivery throughout the overall project lifecycle.


Responsibilities

  • Establishes and implements project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.
  • Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews; and escalating functional, quality, timeline issues appropriately.
  • Responsible for tracking key project milestones and adjusting project plans and/or resources.
  • Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed.
  • Manages one or more cross-functional projects of high complexity.
  • Responsible for the management of one or more medium to large-sized, moderately to highly complex projects.
  • The Sr. Scrum Master’s primary role is to help the Product Team work more effectively. With a focus on continuous improvement, the Sr. Scrum Master will work closely with the Product Owner and development team, leading the production support and enhancement of our customer- and dealer-facing digital products.
  • They will perform duties typical of a Sr. Scrum Master, including support the team’s adherence to agile practices and values, coach team members on the use of agile methodologies to achieve agile maturity, remove impediments to help the team progress on their deliverables, identify areas of improvement, and propel the agile process ensuring Scrum ceremonies take place, are time boxed and are positive and productive.
  • The Sr. Scrum Master will assist and support the Product Owner with product goal definition and backlog management and related documentation.
  • This position requires extensive collaboration and cross-functional communication with IT, AHM associates, consultants, contingent workforce, and vendors.


Academic/Experience/Competency:

  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience.
  • Project Management certification or successful completion of a recognized project management curriculum is preferred.
  • 7 to 10 years of IT work experience
  • 5 years managing projects
  • Advanced ability to oversee and manage large, complex, diverse and strategic projects that impact the organization as a whole.
  • Advanced understanding and ability to manage complex program and project budgets
  • Advanced ability in implementing program and project plans, monitoring progress, resource usage and quality
  • Advanced knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified
  • Advanced understanding of multiple project management disciplines
  • Extensive project management knowledge/experience in leading and implementing Personalization and Customer Interaction program
  • Advanced knowledge/experience of multiple project management strategies, disciplines, and theories
  • Strong experience with Agile/SCRUM/SAFE delivery methodologies
  • Strong experience with Jira and Confluence
  • Strong experience managing Software package implementation projects / programs (including SaaS framework)
  • Excellent communication and presentation skills
  • Effective communication and guidance for technical teams such as ARB (Architectural Review Board)
  • Take personal ownership and responsibility for all deliverables


Knowledge, skills, abilities, traits, certifications, years of experience, to successfully perform job function:

1. Clear communication skills and ability to communicate and negotiate with stakeholders

2. Ability to collaborate well with a diverse set of team members (team player)

3. Strong Familiarity with Waterfall & Agile Delivery models

4. Technical background to clearly understand complex business requirements and benefits of assigned projects

5. Ability to innovate and multi-task with minimal oversight

6. Ability to perform the role of scrum-master


Preferred:

1. Automotive industry background, familiarity with Automotive Product, Data Analytics, Personalization Customer Interaction models & related Business Processes

2. Experience delivering consumer facing websites, digital platforms or services that involve complex data, transactions, or integrations

3. Familiarity with Jira/Confluence tools to manage project artifacts, user stories, test cases etc.


Nice to Have

1. Familiarity with customer data