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Billing Specialist
4 months ago
***MUST BE WITHIN COMMUTABLE DISTANCE TO LAWRENCE, KANSAS***
Position Summary:
The Corporate Billing and Adjustments Specialist is responsible for managing the billing processes and adjustments for our multi-family property insurance clients. This role involves ensuring accurate and timely billing, resolving discrepancies, and collaborating with various departments to maintain financial accuracy and client satisfaction.
Key Responsibilities:
- Billing Management:
- Generate and distribute invoices for multi-family property insurance policies.
- Ensure all billing information is accurate and up-to-date.
- Monitor and follow up on outstanding invoices to ensure timely payments.
- Adjustments and Reconciliations:
- Process adjustments and corrections to billing accounts as necessary.
- Reconcile discrepancies between billed amounts and payments received.
- Collaborate with clients and internal teams to resolve billing issues efficiently.
- Client Communication:
- Serve as the primary point of contact for billing inquiries from clients.
- Provide exceptional customer service by addressing and resolving client billing concerns.
- Communicate billing policies and procedures to clients clearly and professionally.
- Financial Reporting:
- Prepare regular reports on billing activities, outstanding accounts, and adjustments.
- Assist in the preparation of financial statements and other accounting reports.
- Analyze billing data to identify trends and areas for improvement.
- Compliance and Documentation:
- Ensure all billing activities comply with company policies and regulatory requirements.
- Maintain accurate and organized records of billing transactions and adjustments.
- Participate in audits and provide necessary documentation as required.
Qualifications:
- Education and Experience:
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Minimum of 3-5 years of experience in billing, accounting, or a related role, preferably within the insurance industry.
- Skills and Competencies:
- Strong knowledge of billing procedures and accounting principles.
- Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
- Excellent analytical and problem-solving skills.
- Strong attention to detail and accuracy.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Preferred Qualifications:
- Experience in the insurance industry, particularly with multi-family property insurance.
- Knowledge of regulatory requirements related to insurance billing.
- Familiarity with customer relationship management (CRM) systems.
Working Conditions:
- Work Environment:
- Standard office environment.
- Some remote work flexibility may be available.