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Billing Specialist

4 months ago


Lawrence, United States Robert Half Full time

***MUST BE WITHIN COMMUTABLE DISTANCE TO LAWRENCE, KANSAS***


Position Summary:

The Corporate Billing and Adjustments Specialist is responsible for managing the billing processes and adjustments for our multi-family property insurance clients. This role involves ensuring accurate and timely billing, resolving discrepancies, and collaborating with various departments to maintain financial accuracy and client satisfaction.

Key Responsibilities:

  • Billing Management:
  • Generate and distribute invoices for multi-family property insurance policies.
  • Ensure all billing information is accurate and up-to-date.
  • Monitor and follow up on outstanding invoices to ensure timely payments.
  • Adjustments and Reconciliations:
  • Process adjustments and corrections to billing accounts as necessary.
  • Reconcile discrepancies between billed amounts and payments received.
  • Collaborate with clients and internal teams to resolve billing issues efficiently.
  • Client Communication:
  • Serve as the primary point of contact for billing inquiries from clients.
  • Provide exceptional customer service by addressing and resolving client billing concerns.
  • Communicate billing policies and procedures to clients clearly and professionally.
  • Financial Reporting:
  • Prepare regular reports on billing activities, outstanding accounts, and adjustments.
  • Assist in the preparation of financial statements and other accounting reports.
  • Analyze billing data to identify trends and areas for improvement.
  • Compliance and Documentation:
  • Ensure all billing activities comply with company policies and regulatory requirements.
  • Maintain accurate and organized records of billing transactions and adjustments.
  • Participate in audits and provide necessary documentation as required.

Qualifications:

  • Education and Experience:
  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
  • Minimum of 3-5 years of experience in billing, accounting, or a related role, preferably within the insurance industry.
  • Skills and Competencies:
  • Strong knowledge of billing procedures and accounting principles.
  • Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and accuracy.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Preferred Qualifications:
  • Experience in the insurance industry, particularly with multi-family property insurance.
  • Knowledge of regulatory requirements related to insurance billing.
  • Familiarity with customer relationship management (CRM) systems.

Working Conditions:

  • Work Environment:
  • Standard office environment.
  • Some remote work flexibility may be available.