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Assistant General Manager

2 months ago

Cleveland, United States Drury Hotels Full time

Property Location:

1380 East Sixth Street - Cleveland, Ohio 44114


Are you a seasoned hospitality leader with a passion for creating above and beyond guest experiences? Join our dynamic team, where your expertise will drive excellence in service and guest satisfaction. We are looking for a dedicated professional committed to training and developing teams, with a clear vision for career growth. If you thrive in a vibrant environment and are ready to elevate both guest experiences and your own career, we want to hear from you


YOU BELONG AT DRURY HOTELS

Be valued for what you do and who you are ... and well compensated for all you accomplish.


Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 5,800 members and 150-and-growing hotels in 26 states. But our dedication to treating guests and team members like family has never wavered.


So Much More®

Award-winning -Ranked among Forbes' Best Midsize Employers (2023)

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.


WHAT YOU CAN EXPECT FROM US


  • Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Work-life-balance – Flexible scheduling, paid time off, hotel discounts, and free room nights


WHAT YOU WILL DO

  • Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will:
  • Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
  • Train, develop, and coach team members to achieve success in their roles
  • Deliver on key business metrics of quality, service, profitability, and team
  • Role model quality assurance best practices each day with the team and consistently meet or exceed all measures


WHAT WE EXPECT OF YOU

  • Passion to serve others and exceed our guests’ expectations
  • Bachelor’s degree in hospitality, business, or related field preferred
  • Minimum of one-year supervisory experience with demonstrated leadership success. Hotel housekeeping experience preferred



Rise. Shine. Work Happy.™