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AWS Connect Developer
2 months ago
About the Company:
The Amazon Connect Developer will be responsible for developing and testing IVR contact flows under the supervision of a lead developer. The role requires experience with Amazon Connect and Lex implementations and developing integrations with 3rd party systems.
About the Role:
Experience in developing Amazon Connect contact flows using Lex, Dynamo DB, Lambda and API Gateway (pref. in GovCloud)
Responsibilities:
- Hands-on AWS experience with at least 1 full life cycle Amazon Connect implementation (preferred in an Enterprise scale env)
- 3+ years of contact center technology experience (preferred in an Enterprise scale environment)
- Must have experience designing and implementing call routing using routing profiles, queues, call backs, emergency messages, hours of operations, holiday routing with dynamic messaging
- Must have strong programming skills in Python and Java over AWS Lambda API's
- Experience with development and version control tools like Github, AWS Codepipeline
Qualifications:
Experience with development and version control tools like Github, AWS Codepipeline
Required Skills:
Experience in developing Amazon Connect contact flows using Lex, Dynamo DB, Lambda and API Gateway (pref. in GovCloud)
Preferred Skills:
Hands-on AWS experience with at least 1 full life cycle Amazon Connect implementation (preferred in an Enterprise scale env)