Agency Account Manager
3 weeks ago
Times10 is a full service creative agency that delivers comprehensive campaign services to fortune 500 companies. Our office, although casual and fun loving, is highly focused. Our diverse clients range from high profile individuals to fast-growing restaurant chains, from multinational corporations to local powerhouses.
We are seeking an Account Manager to join our team. This position will serve as the primary point of contact for our client base. The role will be responsible for making sure the client needs are met and all project deliverables are tracked, communicated, and delivered both on-time and on-budget.
Responsibilities:
- Manage project execution as well as internal team communication
- Track performance and delivery against client objectives
- Work with Account Director to develop strong strategic insights and proactive solutions (internal and external)
- Manage workflow, analytics, project tracking, timelines, budgeting; noting fiscally responsible for all allocated initiatives
- Relationship management with key client contacts and multiple agencies/vendors
- Ability to supervise designers, developers, copywriters, and other staff to increase overall team productivity/morale
- Manage the full creative process from start to finish; specifically project timing and expectations for all deliverables and conduct quality assurance
- Ensures all deliverables (internal, client and partners) are accurate, on time and routed through the appropriate departments for approvals
- Coordinate meetings (internally and externally) as well as attends meetings
Requirements:
- Agency experience a MUST
- Ability to take ownership and accountability, and act on client goals and objectives
- Troubleshooting skills, with creative ability to overcome challenges and problem solve
- Strong organizational, analytical, and project management skills
- Excellent written and verbal communication skills
- Flexible, team-oriented collaborator
- BA/BS degree preferred with a strong academic record or relevant combination of education and experience
- 3 years experience in Client Services / Account Management in agency, ad-network or ad technology vendor with focus on digital advertising
Salary: Depending on experience
Job: Full-time
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