Front Desk Clerk

1 week ago

Honolulu, United States Hawaii Foodservice Alliance LLC Full time

About Hawaii Foodservice Alliance (HFA): Hawaii Foodservice Alliance (HFA) is the largest local supplier of perishable foods and logistics to Hawaii’s grocer, retail and club chains. We are committed to developing and empowering tomorrow’s leaders. We invest in our team members and the communities where we live, love, and work. By prioritizing people, food security, and innovation, we are much more than a food distributor.


Why This Role Matters

As the Front Desk Clerk, you are the first point of contact for our guests. Your role is crucial in creating a positive first impression for our visitors and clients, providing exceptional customer service and broad range of administrative support for the office and other teams.


Why Join Us

  • Impactful Role: Be the welcoming face of our organization and directly contribute to our guests' positive experiences.
  • Supportive Environment: Join a team that values collaboration, professionalism, and mutual respect.
  • Company Culture: Experience a supportive and inclusive workplace culture where your contributions are valued.


Key Responsibilities

  • Greet and welcome visitors and clients, ensuring a positive and professional first impression.
  • Manage the front desk operations, including maintaining a clean and organized reception area.
  • Conduct clerical duties, including filing, answering phone calls, responding to emails and preparing documents.
  • Handle incoming and outgoing mail and packages.
  • Write and distribute email, correspondence memos, letters, faxes and forms.
  • Assist in the preparation of regularly scheduled reports.
  • Develop and maintain a filing system.
  • Update and maintain office policies and procedures.
  • Order and maintain adequate inventory of office supplies.
  • Conduct travel arrangements.
  • Act as the point of contact for internal and external clients.
  • Liaise and handle requests and queries from senior managers and various departments.
  • Perform offsite tasks as needed.


What We’re Looking For

  • Able to demonstrate time-management, detail orientation, multi-tasking, and independence.
  • Minimum 2-3 years experience in a front office and/or administrative role.
  • Excellent verbal and written communication skills.
  • Strong customer service skills and a positive attitude.
  • Mid-level experience with Microsoft Office (e.g. Word, Excel, Outlook).
  • Must have valid Driver’s License and reliable transportation.
  • Flexible work schedule


About Us

  • Starting Pay: $18/hour
  • Free Healthcare for Team Members (Partial subsidy for family members)
  • 401(k) Plan with % matching
  • Paid every Friday
  • Paid Time Off
  • Flexible Spending Account
  • Employee Assistance Program
  • Employee Discounts (e.g., Gym membership, Cellular service, Legal Assistance plan)


HFA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age citizenship, marital status, disability, gender identity or Veteran status.

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