Front Desk/Host

7 months ago

Honolulu, United States Dave & Buster Full time
Job Description:

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome

Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.

POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.

NITTY GRITTY DETAILS:
  • Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
  • Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
  • Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
  • Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
  • Reviews the cleanliness and organization of the Front Desk and Host station.
  • Ensures all menus are stocked and properly cleaned and maintained.
  • Checks for restocking of necessary supplies.
  • Brings all areas up to standard.
  • Discusses problem areas with Manager
  • Conducts merchandise inventory during and after shift, if applicable.
  • Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
  • Notifies Manager of any Guest that is perceived to be unhappy.
  • Assists other Team Members as needed or as business dictates
  • Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
  • Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
  • Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
  • Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
  • Delivers silverware as Guests are seated.
  • Makes timely and accurate calculations of bill transactions.
  • Greets and assists Guests efficiently and with a smile while processing transactions.
  • Is responsible for the reconciliation of any monies from their banks.
  • Completes "To Go" order transactions for Guests and ensures accuracy.
  • Sells merchandise from the Front Desk, if applicable.
  • Must be friendly and able to smile frequently.
  • Restaurant, retail, or cashier experience preferred, but not required.
  • Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
  • Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
  • Must demonstrate ability to read and communicate in English.
  • Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
  • Must be skilled at calmly responding to dis-satisfied Guests and calling issues to Manager's attention.
  • Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
  • Work days, nights, and/or weekends as required.
  • Work in noisy, fast paced environment with distracting conditions.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.
  • Move about facility and stand for long periods of time.
  • Walk or stand 100% of shift.
  • Reach, bend, and stoop frequently.


The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.

Dave and Buster's is proud to be an E-Verify Employer where required by law.

Salary Range:
14

14.5

We are an equal opportunity employer and participate in E-Verify in states where required.

  • Host and Concierge Expert

    1 week ago

    Honolulu, Hawaii, United States Dave & Buster Full time

    We're seeking a highly organized and detail-oriented individual to join our team as a Front Desk/Host. In this role, you will be responsible for managing front-of-house operations, including checking guests in, answering phone calls, and handling cash transactions. You will also be responsible for maintaining a clean and welcoming environment, ensuring that...

  • Front Desk Rental Coordinator Specialist

    3 days ago

    Honolulu, Hawaii, United States Capital Vacations Full time

    Job Title: Front Desk Rental Coordinator SpecialistWe are seeking a highly organized and personable individual to serve as the primary point of contact for our company. As a Front Desk Rental Coordinator Specialist, you will be responsible for greeting visitors, managing rental reservations, and providing administrative support.Responsibilities:Extend a warm...

  • Front Desk Rental Coordinator

    2 weeks ago

    Honolulu, United States Capital Vacations Full time

    Job Summary: Join our dynamic team as a Front Desk Rental Administrator! We're on the lookout for a personable and highly organized individual to be the welcoming face of our company. As the primary point of contact, you'll greet visitors, manage rental reservations, and provide essential administrative support. If you thrive in a fast-paced environment and...

  • Front Desk Ambassador

    1 week ago

    Honolulu, Hawaii, United States 'Alohilani Resort Waikiki Beach Full time

    Resort Guest Experience SpecialistDo you have a passion for delivering unforgettable guest experiences? We're looking for a talented Guest Service Agent to join our team at 'Alohilani Resort Waikiki Beach. As a key member of our front desk team, you will play a critical role in ensuring our guests feel valued and cared for throughout their stay.Main...

  • Front Desk Hospitality Specialist

    1 week ago

    Honolulu, Hawaii, United States Pyramid Global Hospitality Full time

    About the RoleWe are seeking a skilled Front Desk Agent to join our team at Pyramid Global Hospitality. This is an exciting opportunity to work in one of the most vibrant communities on Earth, providing exceptional guest experiences and contributing to the company's mission to create a supportive and inclusive work environment.In this role, you will be...

  • Waikiki Front Desk Associate

    1 week ago

    Honolulu, Hawaii, United States Alliance Personnel Inc Full time

    Job DescriptionAs a Waikiki Front Desk Associate at Alliance Personnel Inc, you will be responsible for providing top-notch customer service to residents and guests. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key Responsibilities• Greet and welcome residents, guests, and...

  • Italian Restaurant Host

    1 week ago

    Honolulu, Hawaii, United States Arancino di Mare Full time

    About Arancino di MareWe are an upscale, casual Italian restaurant located in the heart of Waikiki. Our team is dedicated to providing exceptional customer service and creating a warm, inviting atmosphere for our guests.Job SummaryThis is a part-time/full-time position with competitive pay: $12-$15 per hour, depending on experience. As a Front Desk Host at...

  • Front Desk Administrative Assistant

    2 weeks ago

    Honolulu, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract employment opportunity for a Front Desk Administrative Assistant in Honolulu, Hawaii. The successful candidate will be integral to our operations, with duties spanning from managing reception area communications to overseeing daily office functions. Priority will be given to those applicants who live...

  • Front Desk Representative

    4 weeks ago

    Honolulu, Hawaii, United States Best Western Plaza Hotel Full time

    Highgate Hotels is a leading hospitality management company with a global presence. The Best Western Honolulu, HI location offers a unique opportunity for a Guest Services Agent to provide exceptional service to guests.The estimated salary for this position in Honolulu, HI is around $40,000 - $50,000 per year, depending on experience and qualifications.Job...

  • Front Desk Guest Service Ambassador

    1 week ago

    Honolulu, Hawaii, United States Springboard Hospitality Full time

    About the Role:We are seeking a highly skilled Front Desk Guest Service Agent to join our team at Luana Waikiki - Honolulu, HI. As a key member of our front office team, you will be responsible for delivering exceptional guest service, handling room reservations, and ensuring seamless check-in/check-out processes.Responsibilities:Register guests, make and...

  • Front Desk Agent

    2 months ago

    Honolulu, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Reception Desk Support Specialist

    21 hours ago

    Honolulu, Hawaii, United States Kim Orthodontics LLC Full time

    About the RoleWe are seeking a skilled and organized Front Desk Receptionist to support our team at Kim Orthodontics LLC in Honolulu, Hawaii. As a key member of our front desk team, you will play a vital role in creating exceptional patient experiences. The estimated annual salary for this position is $43,000, and we offer a range of benefits, including...

  • Front Office Clerk

    1 week ago

    Honolulu, Hawaii, United States US Army Full time

    Role OverviewServe as a Hotel Customer Service Agent for the Front Office at the Hale Koa Hotel. Perform duties normally associated with front desk operations as desk clerk, PBX services, reservations, activities, and security for the main desk area. Responsibilities include interacting with guests, answering billing questions, selling tickets to shows, and...

  • Restaurant Host

    4 weeks ago

    Honolulu, Hawaii, United States TableOne Hospitality Full time

    Host Position at TableOne HospitalityThe role of a host is crucial in creating a welcoming atmosphere for our guests. As a host, you will be the first point of contact for visitors, setting the tone for their experience. To excel in this position, you must embody the hospitality, charm, and professionalism of TableOne Hospitality.About Us: TableOne...

  • Welcoming Front Desk Representative

    1 week ago

    Honolulu, Hawaii, United States Helping Hands Hawaii Full time

    Helping Hands Hawai`i is seeking a motivated and energetic individual to fill the role of Front Office Assistant. The ideal candidate will have 1-2 years customer service experience, preferably in a front office setting.The responsibilities of this position include greeting guests, responding to inquiries, and maintaining a clean and organized workspace. A...

  • Italian Restaurant Host

    3 weeks ago

    Honolulu, Hawaii, United States Arancino di Mare Full time

    We are seeking a highly motivated and customer-focused Host to join our team at Arancino di Mare, an upscale casual Italian restaurant located in the heart of Waikiki Beach Marriott. Our ideal candidate is passionate about providing exceptional first impressions to our guests, possessing friendly, accommodating, and outgoing personalities that will create a...

  • Front Desk Coordinator

    1 week ago

    Honolulu, Hawaii, United States HYATT Hotels Full time

    Company OverviewHyatt Hotels is a global hospitality company that operates over 130 hotels across more than 70 countries. Our mission is to make a difference in the lives of our guests and colleagues by providing exceptional service and creating memorable experiences.SalaryThe estimated salary for this position is $27.53 per hour, based on industry standards...

  • Host Associate

    3 weeks ago

    Honolulu, Hawaii, United States TS Grasp Inc. d.b.a. Crackin Kitchen Full time

    Job OverviewAt TS Grasp Inc. d.b.a. Crackin Kitchen, we're seeking a skilled Host to join our team.We offer a competitive compensation package that includes an estimated $17.45 per hour during training, which increases to $14.25 per hour plus a share of the tip pool upon successful completion of our comprehensive onboarding process.ResponsibilitiesAs a key...

  • Lead Front Office Supervisor

    4 weeks ago

    Honolulu, Hawaii, United States Highgate Hotels Full time

    OverviewThe Assistant Front Office Manager plays a pivotal role in ensuring the seamless operation of the Front Office. Reporting to the Director of Rooms, this individual is responsible for overseeing all aspects of the Bell Desk and providing critical support to the Front Office team.Duties and ResponsibilitiesGuest Services: Respond to guest requests,...

  • Front Office Manager

    4 weeks ago

    Honolulu, Hawaii, United States Hilton Grand Vacations Full time

    Company Overview: Hilton Grand Vacations is a leading authority in the vacation ownership industry, dedicated to innovation, quality, and continued growth.Salary: $68,500 - $70,555 annually, with opportunities for financial wellness and benefits such as medical, dental, and vision insurance, 401k plan, life insurance, company stock purchase program, team...