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Hotel Front Desk Agent

3 months ago

Honolulu, United States Hawaii Americana Realty Full time $18 - $22
Job DescriptionJob Description

We are seeking a Hotel Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Available now - 3 shifts / day available - must be available for overnight 10pm - 6am shifts, as well as daytime shifts 6am - 2pm and 2pm - 10pm

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

​Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
Company DescriptionBoutique real estate company, short term vacation rental and hotel operator located in Waikiki.Company DescriptionBoutique real estate company, short term vacation rental and hotel operator located in Waikiki.