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Office Administrator

2 months ago

Wilmington, United States LabWare Full time

Reports to: NA Services Director

Location: Wilmington, DE

Office Hours: M-F 8 AM - 5 PM


Responsibilities and Expectations:

• Perform general reception duties, including answering and screening incoming phone calls, greeting visitors.

• Gather and submit LGS Suite 308 lunch order by 9:30 a.m. Monday – Wednesday.

• Schedule and coordinate internal and customer meetings.

• Answer general company policy questions.

• Assist training team with creation of the training schedule, scheduling of training classes and distribution of training materials and software.

• Assist training team in the organization and management of the certification and training records of customers and the Services team.

• Proof and format technical documents, forms, and templates for accuracy and clarity.

• Assist in preparation and execution of the annual Customer Education Conference.

• Assist in material preparation for Sales bids in conjunction with customer prospects requirements, for example, RFP preparation.

• Maintain office and kitchen supplies, schedule and coordinate maintenance on office equipment, prepare and log Workspeed building and cleaning requests.


Additional Requirements and Soft Skills:

• 10+ years relevant experience in general office procedures, policies, and methods.

• High School Diploma.

• Strong computer skills including proficiency in Microsoft office products (Excel, Word, PowerPoint, Outlook, Teams, etc.).

• Excellent typing skills; type and format various documents including reports, letters, and correspondence.

• Excellent organizational, time management and follow through skills.

• Ability and willingness to work independently and with a team.

• Ability to organize, multi-task, and plan work to meet deadlines with minimal supervision.

• Strong customer service skills, self-motivated, and dedicated.

• Ability to exercise discretion and maintain client and personnel confidentiality.

• Outstanding interpersonal and communication skills, both verbal and written.

• Ability to carry and lift up to 30 lbs.

• Valid Driver’s License.

• Current passport.

• Ability to travel for business approximately 3 weeks per year in support of global LabWare events.


Good Corporate Citizenship:

• Professionally represent LabWare

• Maintain training record

• Dedicated LabWare employee

• Timely submission of Expense Reports

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