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Bilingual Administrative Assistant
1 month ago
Bilingual Administrative Assistant (West Orlando)
Overview:
TalentoHCM has partnered with an industry leading property management company who is seeking a skilled and enthusiastic Bilingual Administrative Assistant to join our team in the West Orlando area. You will play a key role in overseeing the activities of contracted vendors, while also managing and delivering account information, reporting directly to the Community Association Manager.
Responsibilities:
- Draft and send email communications
- Engage in advisory groups as required
- Supply requested account and community information to authorized homeowners and vendors
- Assemble and distribute welcome packages for new homeowners
- Assist the Security team with guest registration processes
- Activate hangtags for authorized homeowners and vendors
- Maintain records and documentation for maintenance reports on a daily, weekly, and monthly basis
- Aid the architectural change process by submitting applications, informing homeowners of missing documents, assisting with the web portal, and updating directors on status
- Perform regular inspections of community and common areas to ensure maintenance standards are met
- Conduct covenant enforcement, including issuing and following up on violation notices
- Support vendor management by assisting with bidding, hiring, and overseeing vendor activities
- Oversee the vendor work order process and coordinate schedules with vendors and residents
- Prepare and submit meeting notices, board and committee packets, and minutes
- Manage electronic and paper file storage
- Handle and resolve inquiries, requests, disputes, or complaints promptly and efficiently
- Ensure special projects are completed on time and within budget by managing resources, timelines, and reporting progress
- Respond to urgent matters after hours and assess their priority
Qualifications:
- Bilingual required; fluency in Spanish preferred
- High school diploma / GED
- 2+ years of experience in an administrative assistant role
- Knowledge of HOA/CONDO
- Excellent customer service skills
- Strong verbal and written communication skills
- Ability to develop and maintain productive working relationships with staff, vendors, and residents
- Familiarity with association documents is a plus
- Proficiency in Microsoft Office programs: Word, Excel, and Outlook
- Ability to meet deadlines and manage multiple tasks in a fast-paced environment
- Ability to work independently, solve problems, and be proactive
- Strong organizational skills and attention to detail
- Must be authorized to work in the US
- Valid driver’s license
- Must pass a background check
Talento Human Capital Management is an equal opportunity employer. People are at the center of what we do Our organization continues to thrive through our ongoing commitment to building an inclusive and diverse workforce from different backgrounds, perspectives, and skills is how.
People + Passion + Perseverance = Progress.
About Talento:
Talento Human Capital Management provides talent and organizational solutions enabling businesses to evolve beyond tactical human resources management. Our footprint spans across the Americas, Europe and Asia.