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Customer Service Specialist

4 months ago


Manassas, United States ROCS Grad Staffing Full time

Why you want to work here:

We are a small and growing family-owned business that has been around for over 50 years.


Responsibilities:

  • Assist in researching and identifying plumbing and hardware parts that are brought into the counter by customers as well as pictures sent in from customers.
  • Identify, pull and sell products over the counter.
  • Assist and advise the sales team on product research and identification.
  • Updating pricing information
  • Utilize computers through our internal computer program as well as the internet and vendor websites to identify parts.
  • Contact and coordinate with vendors
  • Answer incoming calls
  • Provide quality customer service
  • Assist with administrative work


Benefits:

  • 401K with 3% company contribution
  • Health Insurance
  • FSA
  • Dental/Vision Insurance
  • Optional Life/Disability Insurance
  • Paid Holidays
  • Employee discount
  • Life insurance
  • Paid time off
  • Vision insurance