Bilingual Customer Service Representative
1 month ago
Job Summary
Our client, located in Nashville, TN, is hiring bilingual Customer Service Representative for the Call Center of the Customer Service Division at Metro Water Services (MWS). This position involves assisting customers by responding to phone inquiries, resolving billing or service issues, processing requests, and maintaining information in various Customer Service Information Systems.
Responsibilities
- Assist residential and commercial customers with new service, transfer of service, and termination of service requests
- Calculate required deposits for new service and determine if fees are due from prior service by researching customer account history
- Maintain customer accounts by determining balances, reconciling accounts, making adjustments if necessary, and devising payment arrangements when appropriate
- Resolve difficult and complex customer service problems through web-based communication channels or by phone
- Utilize various computer software systems to enter and manage information
- Research records with NES and other MWS and Metro departments/divisions
- Compose letters, memoranda, notices, and related documents to resolve customer account and service issues, inquiries from other MWS divisions, and inquiries from other Metro departments
- Receive, sort, and distribute incoming mail, and research returned mail
Requirements
- Must be bilingual, Spanish/English
- High School Diploma
- 4+ years of Customer Service experience
- Excellent oral and written communication skills
Summary
Apply today
EEO Notice
Homeland LLC is an Equal Opportunity Employer. Homeland LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Homeland LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Bilingual Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States HOMELAND LLC Full timeJob SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Homeland LLC in Nashville, TN. As a key member of our Customer Service Division, you will be responsible for providing exceptional customer service to our clients, resolving billing and service issues, and maintaining accurate records in our Customer...
-
Customer Service Representative
2 weeks ago
Nashville, Tennessee, United States Pacific Advisory Service Full timeJob Summary Pacific Advisory Service is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in Japanese. Key Responsibilities: Provide exceptional customer service through effective communication and documentation.Collaborate...
-
Bilingual Customer Service Representative
4 weeks ago
Nashville, United States HOMELAND LLC Full timeJob SummaryOur client, located in Nashville, TN, is hiring bilingual Customer Service Representative for the Call Center of the Customer Service Division at Metro Water Services (MWS). This position involves assisting customers by responding to phone inquiries, resolving billing or service issues, processing requests, and maintaining information in various...
-
Bilingual Customer Service Representative
1 month ago
Nashville, United States Homeland Full timeJob Summary Our client, located in Nashville, TN, is hiring bilingual Customer Service Representative for the Call Center of the Customer Service Division at Metro Water Services (MWS). This position involves assisting customers by responding to phone inquiries, resolving billing or service issues, processing requests, and maintaining information in various...
-
Bilingual Customer Service Representative
6 days ago
Nashville, Tennessee, United States The General Automobile Insurance Services, Inc. Full timeJob Title: Customer Service Representative - Fluent in SpanishJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues...
-
Bilingual Customer Service Representative
6 days ago
Nashville, Tennessee, United States Legal Intake Professionals Full timeJob Title: Bilingual Customer Service RepresentativeJob DescriptionWe are seeking a polite, caring, and professional Bilingual Customer Service Representative to work closely with our team to provide exceptional service to our clients' callers. The ideal candidate will need to possess a positive attitude, be customer service oriented, have strong...
-
Bilingual Customer Service Representative
2 weeks ago
Nashville, Tennessee, United States Sutherland Full timeAbout the RoleWe are seeking a highly skilled and bilingual (Spanish/English) Customer Service Representative to join our team at Sutherland. As a key member of our customer support team, you will be responsible for providing exceptional service to customers who call in with questions and concerns.Key ResponsibilitiesProvide excellent verbal and written...
-
Customer Service Representative
6 days ago
Nashville, Tennessee, United States Pacific Advisory Service Full timeJob SummaryAs a Customer Service Representative at Pacific Advisory Service, you will play a vital role in ensuring seamless customer experiences. Your excellent communication skills, both written and verbal, will be essential in coordinating with customers and the moving team to complete necessary documents and prepare shipments.Key Responsibilities•...
-
Bilingual Customer Service Representative
2 weeks ago
Nashville, Tennessee, United States Legal Intake Professionals Full timeWe are seeking a detail-oriented and customer-focused individual to join our team as a Bilingual Customer Service Representative. As an Overnight Intake Specialist, you will be responsible for providing exceptional service to our clients' callers, handling incoming calls, and gathering client information accurately and efficiently.The ideal candidate will...
-
Nashville, Tennessee, United States Legal Intake Professionals Full timeJob Title: PT Overnight Bilingual Customer Service RepresentativeJob Summary: We are seeking a PT Overnight Bilingual Customer Service Representative to work closely with our team to provide exceptional customer service to our clients.Key Responsibilities:Provide customer service to clients via phone and electronicallyFollow detailed scripts and intake...
-
Customer Service Agent
3 weeks ago
Nashville, United States Pacific Advisory Service Full timeInternational forwarder is looking for Customer Service - Japanese Bilingual Household goods Coordinator. •Customer Service; ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move •Ensure all documentation relating to shipment is properly completed as required •Interact...
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States Pacific Advisory Service Full timeCustomer Service AgentPacific Advisory Service is seeking a highly skilled Customer Service Agent to join our team. As a key member of our international forwarder team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Communicate effectively with customers via email or phone to complete necessary...
-
Nashville, Tennessee, United States Legal Intake Professionals Full timeJob Title: PT Overnight Bilingual Customer Service Specialist NashvilleWe are seeking a skilled and customer-focused individual to join our team as a Part-Time Overnight Bilingual Customer Service Specialist in Nashville. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling incoming calls,...
-
Customer Service Representative
2 weeks ago
Nashville, Tennessee, United States Pacific Advisory Service Full timeJob Title: Customer Service AgentJob Summary:Pacific Advisory Service is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide effective...
-
Bilingual Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States Legal Intake Professionals Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Bilingual Customer Service Specialist to join our team at Legal Intake Professionals. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients' callers, handling incoming calls, and ensuring accurate and efficient intake of client...
-
Bilingual Customer Service Representative
1 month ago
Nashville, Tennessee, United States Surge Staffing Full timeCustomer Service Representative Job DescriptionAt Surge Staffing, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and driving business growth through outside sales calls and partnerships.Key Responsibilities:Conduct service...
-
Bilingual Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States The General Full timeJob Description SummaryYou will report to a Customer Service Manager and participate in required training activities and learn product and system knowledge necessary to respond to auto policy-related inquiries received from agents, agency staff, operations, and customers. Your primary focus will be on providing outstanding customer service while working...
-
Bilingual Customer Service Representative
1 month ago
Nashville, Tennessee, United States The General Full timeJob Description SummaryYou will report to a Customer Service Manager and participate in required training activities and learn product and system knowledge necessary to respond to auto policy-related inquiries received from agents, agency staff, operations and customers. You will focus on providing outstanding, customer service while working diligently to...
-
Bilingual Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States The General Automobile Insurance Services, Inc. Full timeJob Description SummaryYou will report to a Customer Service Manager and participate in required training activities and learn product and system knowledge necessary to respond to auto policy-related inquiries received from agents, agency staff, operations, and customers. You will focus on providing outstanding customer service while working diligently to...
-
Nashville, Tennessee, United States Legal Intake Professionals Full timeJob Title: PT Overnight Bilingual Customer Service SpecialistWe are seeking a highly skilled and bilingual customer service specialist to join our team at Legal Intake Professionals. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling incoming calls, and ensuring that all client information...