Customer Service Agent

3 months ago


Nashville, United States Pacific Advisory Service Full time

International forwarder is looking for Customer Service - Japanese Bilingual Household goods Coordinator.

•Customer Service; ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move
•Ensure all documentation relating to shipment is properly completed as required
•Interact closely with the moving team in preparation of the customer goods
•Coordinate with the moving team to ensure proper packing, removing and loading of customer's goods
•Establish and maintain a professional working relationship with the moving team
•General business support function as assigned.

Newly Grad is welcome.
•Bilingual English/ Japanese; ability to read, write & speak English and Japanese
•Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook



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