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Bilingual Customer Service Representative

3 months ago

Phoenix, United States Acro Service Corp Full time

Job Title : Customer Service Representative

Duration : 06 months (possibility of extension)

Location : Mesa, AZ

Pay : $18/hr on w2 basis without benefits.


"Bilingual/Spanish Required"


Job Description:

Greet clients/public and assess purpose of office visit. Make referrals for community resources. Assist clients to prepare for the application process, Register application and check for prior client history. Manage a high volume of incoming calls. Route calls and messages to appropriate staff, Photocopy information submitted by client for eligibility process. Direct client and information to the assigned/ appropriate case manager, Open, date stamp and distribute all mail (US./Inner office/scanned/emailed/fax) Prepare outgoing mail according to office procedures.


Skills Required:

Bilingual Spanish, Computer skills, customer service skills, critical thinking skills


Experience Required:

Minimum 1 year of Bilingual customer service.


Education Required:

High School Diploma/ GED.


Thank you