Account Executive
4 weeks ago
ProspectBlue is partnered with a client that is looking for an Account Executive in Andover, MA
This person will develop strategies to solicit new business, expand business territories, and fulfill business quotas
Duties to Include:
- Develops strategies to solicit new business, expand business territory, and fulfill business quotas.
- Tracks sales opportunities to develop a sales funnel of potential customers.
- Builds relationships with various customer departments (e.g., Accounts Payable, Purchasing, etc.) to solidify customer contacts used to retain business.
- Educates customers on our client's web site features (e.g., login, tracking, service, etc.) to ensure transactional access and promote our client's technological advantages.
- Develops customized rate comparisons to highlight the financial benefits of shipping with our client.
- Reviews Total Enterprise Account Management System (TEAMS) to ensure accuracy of customer contact information.
- Reviews inbound and outbound manifests (i.e., shipping reports) of daily freight shipments to identify new shipments, business growth, and customer shipment reductions.
- Educates customers on billing processes and cycles to protect business revenue flow and ensure accurate billing.
- Resolves customer inquiries (e.g., billing, etc.) to build trust and credibility and maintain customer satisfaction.
- Entertains customers to create customer loyalty, show appreciation, and promote business growth.
- Exchanges customer information cross-functionally to share sales leads for business development.
- Fosters relationships with Small Package team members to identify opportunities and consolidate our client's offerings.
- Educates peers on freight service guidelines (e.g., preferred customers, high risk freight, etc.) to provide opportunities for service bundling.
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