Current jobs related to Service Delivery Manager - Denver - Persistent Systems

  • Delivery Driver

    2 months ago

    Denver, United States AM Home Delivery Full time

    Job DescriptionJob DescriptionWhen you join AM Home Delivery, as a delivery driver installer, you will become part of a team that cares about working together and is focused on Safety, and Customer Service. Our delivery driver installers are recognized as the best in the industry. AM Home delivery is focused on giving its delivery driver installers the right...

  • Head of Service Delivery

    2 weeks ago

    Denver, United States Franklin Fitch Full time

    Head of Service Delivery | MSP | Denver, CO | $160-190k*This role can also be considered in Boston, MA or NYC*Do you come from a strong managed services background and progressed into a senior operational role? Are you looking for the right next step?We are partnered with a PE-backed Managed Service Provider within the professional services space to hire a...

  • Delivery Driver

    5 months ago

    Denver, United States Your Courier Service Full time

    Job DescriptionJob DescriptionWe are seeking a Delivery Driver to join our team! You will drive to deliver and pick up goods and packages. ​Responsibilities:Deliver products to customer locations in a timely mannerLoad and unload vehicleCollect on unpaid orders and shipmentsInspect and monitor delivery vehicleMaintain accurate inventory of packages...

  • Catering Delivery Drivers

    3 months ago

    Denver, United States King Courier Service Full time

    Job DescriptionJob DescriptionEarn $25-$75 per delivery & Drive with the company that puts you first.Fast sign up, great pay and flexible hours. King Courier Service is looking for a reliable, customer focused professional driver to deliver catered food orders for some of the most popular restaurants in town. These catering deliveries are usually on...

  • Service Delivery Director

    2 days ago

    Denver, Colorado, United States Aramark Full time

    Job SummaryAramark is seeking a seasoned professional to lead our Facilities Management Contracts. As a Facilities Operations Manager, you will be responsible for delivering high-quality services to our clients while driving business growth and retention.Key ResponsibilitiesContract Management: Oversee the execution of facilities management contracts,...

  • Service Operations Associate

    1 week ago

    Denver, Colorado, United States Pilot Freight Service Full time

    Position Title: Customer Service RepresentativeJob Category: Last MileOverview:Pilot Freight Services is looking for a dedicated Customer Service Representative to join our team. This role is essential in ensuring smooth operations at our Denver, CO station.Key Responsibilities:Support management with daily operational tasks, including:Assisting in the...

  • Delivery Assembly Installation Contractors

    2 weeks ago

    Denver, United States AIT Worldwide Home Delivery Full time

    Overview: Job Type: Contract Settlements:potential to earn 40K-100K+ dependent upon volume, location, and contract work accepted. Settlements process weekly. AIT Home Delivery is a division of AIT Worldwide Logistics. We have multiple types of delivery and assembly work available is 46 states. Currently in your area the following work is available. Use the...

  • Project Delivery Manager

    3 weeks ago

    Denver, Colorado, United States monday Full time

    The Project Delivery Manager will manage high-complexity projects from initiation through delivery to closure. The team is looking for a Project Delivery Manager (DM) to join the Professional Services team to work with our global customers. The DM coordinate with cross-functional teams to complete unique projects according to scope. The Project Delivery...

  • Customer Service 1

    3 months ago

    Denver, United States Pilot Freight Service Full time

    ** Customer Service 1** **Job Category****:** Last Mile **Requisition Number****:** CUSTO004649 Showing 1 location **Job Details** **Description** **Pilot Freight Services** is seeking a full time **Customer Service** for our **Denver, CO** station location. **RESPONSIBILITIES:** * Assist the management team with opening and closing functions. This requires:...

  • Service Delivery Manager of People Experiences

    7 days ago

    Denver, United States Applied Value Tech Full time

    Job DescriptionJob DescriptionLocation: United States Client Office (On-Site)Onsite Locations Available: California (Fremont), Georgia (Atlanta), Colorado (Denver)This position requires you to be on-site, Monday - Friday.Salary: Up to $160K base + 15% performance bonus DOE & Geographic LocationA little bit about us: Applied Value Technologies is an...

  • Service Delivery Analyst

    1 month ago

    Denver, Colorado, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Service Delivery Manager of People Experiences

    24 hours ago

    Denver, United States Applied Value Tech Full time

    Job DescriptionJob DescriptionLocation: United States Client Office (On-Site)Onsite Locations Available: California (Fremont), Georgia (Atlanta), Colorado (Denver)This position requires you to be on-site, Monday - Friday.Salary: Up to $160K base + 15% performance bonus DOE & Geographic LocationA little bit about us: Applied Value Technologies is an...

  • Service Delivery Manager

    1 month ago

    Denver, United States Iron Mountain Full time

    ***Managerial experience in a Digital Operations environment is REQUIRED***(this is not a warehouse or production manager role)Responsible for leading and managing all aspects of the operations. Responsible for overall Positive Employee Experience, Customer Satisfaction and Safety within the specific market. Provides leadership on all aspects of Operational...

  • Senior Service Delivery Manager

    2 days ago

    Denver, Colorado, United States Aramark Full time

    Job SummaryAramark is seeking a highly skilled and experienced Executive Operations Manager to lead our team in delivering exceptional service to our clients. As a key member of our management team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer...

  • Route Customer Service Tech

    2 weeks ago

    Denver, United States Always Good Coffee Service Full time $37,440 - $52,000

    Job DescriptionJob DescriptionJob Summary:A small rapidly growing office coffee service company is offering a starting position as a Route Customer Service Tech. The right successful candidates will be given ample opportunities to advance and be trained on the job for promotions and higher paying positions.Basic Job duties:The basic duties are to safely...

  • Evening Baggage Operations Coordinator

    1 week ago

    Denver, Colorado, United States Western Delivery Solutions Full time

    Position OverviewJob Type: Temporary to PermanentShift: Evening Hours (6 PM - 2 AM, schedule varies)Role Summary:This position involves significant physical activity, including the handling and transportation of luggage. The ideal candidate will be dedicated to providing exceptional customer service and will thrive in a collaborative, fast-paced...

  • HVAC Service Manager

    1 week ago

    Denver, United States Crete United Full time

    Nielsen Mechanical is a Commercial and Industrial HVAC company with offices in Colorado Springs and Denver. We are experiencing strong growth and are actively looking for motivated, hardworking individuals to join our dynamic team and be part of our success. At Nielsen, we collaborate with you to build the career you want now as well as the path to the...

  • Class B Delivery Driver

    2 days ago

    Denver, Colorado, United States Shamrock Foods Company Full time

    Job SummaryShamrock Foods Company is seeking a highly skilled and experienced CDL B Delivery Truck Driver to join our team. As a key member of our delivery team, you will be responsible for safely and efficiently operating Class B motor carrier equipment to deliver products and provide exceptional customer service to our customers.Key...

  • Delivery Driver

    2 weeks ago

    Denver, United States Fetch Package Full time

    **Delivery Driver - DEN1** at Fetch Package Denver, Colorado, United States **Our Opportunity:** Fetch is the first off-site package management solution for apartment buildings. All packages are sent to our warehouse, and we communicate directly with residents through our tech platform to coordinate door-to-door delivery. This eliminates the problem for the...

  • Delivery Driver

    1 week ago

    Denver, United States Fetch Package Full time

    **Delivery Driver $22/hr** at Fetch Package Denver, Colorado, United States **Our Opportunity:** Fetch is the first off-site package management solution for apartment buildings. All packages are sent to our warehouse, and we communicate directly with residents through our tech platform to coordinate door-to-door delivery. This eliminates the problem for the...

Service Delivery Manager

1 month ago

Denver, United States Persistent Systems Full time

About Persistent

We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 14 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,186.0M revenue in FY24, delivering 14.5% Y-o-Y growth. Our 23, 800+ global team members, located in 21 countries, have been instrumental in helping the market leaders transform their industries. We’re also pleased to share that Persistent has been recognized as the “Most Promising Company” of the Year at the 2023 CNBC-TV18 India Business Leader Awards and named a Leader and Star Performer in Everest Group’s Software Product Engineering Services PEAK Matrix® 2024. We also won four 2023 ISG Star of Excellence™ Awards, reflecting the highest standard of customer service excellence. Throughout this market-leading growth, we’ve maintained strong employee satisfaction - over 94% of our employees approve of the CEO, and 89% would recommend working at Persistent to a friend.


About Position:

Role: Service Delivery Manager

Location: Denver, CO (Onsite)

Experience: 12 to 15+ years

Job Type: Fulltime


What You'll Do:

  • Interface with Executives, IT Management, and End Users to define business, financial, and operational requirements
  • Analyze and model existing business processes
  • Develop standards and best practices for use across multiple projects
  • Manage multiple managed services vendors holding them to agreed-upon SLAs and quality metrics
  • Lead definition of scope and objectives for new and requested projects, involving all relevant stakeholders and ensuring technical feasibility
  • Assist with recruiting and managing vendors
  • Manage a portfolio of assigned technology projects in conjunction with the organization’s technology and business goals
  • Ensure projects are delivered on-time, within scope, and within budget using Project Management deliverables such as project plans, project budgets, status reports, and risk/issue logs
  • Manage changes to project scope, schedule, and costs using appropriate verification techniques
  • Report and escalate to IT management and the IT Steering Committee as needed
  • Effectively manage, document, and communicate project risk
  • Manage project documentation, agreements, and contracts


Expertise You'll Bring:

  • Must possess minimum 14+ years of progressive experience in Delivery Leadership roles for Infrastructure area, team size 60-100 team members
  • Must have strong knowledge of the technology & processes (Data Center, Storage, Networking, Security) and ITIL Processes
  • Should have proven delivery leadership for a multi-customer Infrastructure portfolio with 24x7 operations, including large, fixed cost programs and large transitions
  • Collaborative mindset : should be able to collaborate for cross-selling with Vertical Teams to grow Infrastructure business
  • Must demonstrate high growth mindset
  • Must provide hands-on leadership to large-deal pursuits: Guide & work hands-on with the pursuit team for technical solution design, estimation, planning, commercials, and proposal presentation
  • People Leadership Development : Proven leadership towards building and groom next 2 levels of delivery leaders
  • Operational Efficiency : Track & control operational parameters with attention to details
  • Should carry financial knowledge on Revenue, Gross margin and Invoicing
  • Strong people management skill


Benefits:

  • Competitive salary and benefits package
  • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
  • Opportunity to work with cutting-edge technologies
  • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
  • Annual health check-ups
  • Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents


Our company fosters a values-driven and people-centric work environment that enables our employees to:

Accelerate growth, both professionally and personally

Impact the world in powerful, positive ways, using the latest technologies

  • Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
  • Unlock global opportunities to work and learn with the industry’s best


Let’s unleash your full potential at Persistent - persistent.com/careers

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”