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Route Customer Service Tech

2 months ago

Denver, United States Always Good Coffee Service Full time $37,440 - $52,000
Job DescriptionJob Description

Job Summary:

  • A small rapidly growing office coffee service company is offering a starting position as a Route Customer Service Tech. The right successful candidates will be given ample opportunities to advance and be trained on the job for promotions and higher paying positions.

Basic Job duties:

The basic duties are to safely transport products to customer locations in a timely efficient manner, maintain proper inventory management and basic equipment maintenance and repairs.

The ideal candidate will be professional and friendly. And will be mechanically inclined and possess a willingness to learn how to perform repairs on coffee brewers.

Daily activities:

-Load your assigned vehicle with accurately inventoried product orders at the warehouse for the assigned deliveries for the day.

-Drive company-owned vans/vehicles 30 to 100 miles per day, to customer locations in the Denver metro area.

-Accurately and efficiently deliver customer orders into preassigned cabinets, equipment and storage areas on customer locations.

-Build good rapport with customer contacts in a friendly manner with quality customer service as your top goal.

-Respond to customer requests and questions concerning product availability and services.

-Promptly share customer requests, needs and feedback with your appropriate supervisor.

-Follow all established safety, security and transportation procedures.

-Perform other various duties concerning transporting, installing and repairing equipment on customer sites.

Physical Requirements and Expectations:

-Repeatedly lift and carry boxes and cases of products weighing up to 50 pounds.

-Drive and navigate 30 to 100 miles per day.

-Climb in and out of delivery vehicles multiple times every day.

-Load and unload product onto a van/vehicle using 30-35 pound hand carts.

-Use a hand cart to move products from the company vehicle into the customer building.

-Able to work in all weather conditions.

Other Requirements

-Keep assigned vehicle clean, organized and operating safely and be capable of scheduling routine maintenance.

-Promptly report to a supervisor any mechanical problems on the vehicle or our equipment on customer location.

-Prepare accurate documents including product ordering reports, invoices, and delivery reports and records.

-Responsible for proper care and maintenance of various assigned equipment and tools.

-Obey all rules of the road and traffic laws, including maintaining current driver’s license.

Starting pay will be commiserate with job experience, ranging from $18 to $25, depending upon verifiable experience.

Job Type: Full-time

Salary: $18.00 - $25.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

  • Health insurance
  • Paid time off

Compensation package:

  • Bonus opportunities

Schedule:

  • 8 hour shift
  • Monday to Friday

Travel requirement:

  • No travel

Work Location: In person

Company DescriptionOffice coffee serviceCompany DescriptionOffice coffee service