Sales Support Engineer
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
This position provides support to Area Sales Managers and VP-Sales, supports Order Entry and RFQs for the Americas, supports invoicing of progress billings and follow-up on payments and provides back-office support for the sales department.
Key Accountabilities
- Provides support for Aftermarket Sales and Equipment Sales
- Organize daily sales back-office activities, such as – but not limited to:
Performing market research with guidance of sales team
Gathering and processing research market and marketing data
Assist and coordinate with sales team
Organizing and assisting sales team’s calendar
Support sales team in pre-sales and post-sales activities
Proactively improve and maintain CRM data quality and integrity
Support customers with RFQs and corresponding quotations
- Support Field Service planning, etc.
- Entering orders within SAP
- Tracking open invoices and following up on late payments
Your Profile
• Associates degree or equivalent experience.
• 1-2 years experience in customer service/technical customer service. Chemical industry experience is a plus.
• Fluent in English (Spanish and German is a plus).
• Knowledge of machining and manufacturing of chemical process equipment.
• Logistics (regulations, export control. Incoterms. Packing, etc.)
• Some familiarity with reading and understanding technical documents such as blueprints, parts lists etc.
• SAP-system software.
• Strong ability to communicate clearly and effectively.
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