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Property Manager
2 months ago
Job Title: Property Manager, Multifamily (Lease-Up)
Job Description
The Property Manager oversees a multi-faceted property. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client.
ESSENTIAL JOB DUTIES:
• Operations - Ensuring the smooth running of the community operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Customer service - Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• People development - Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
• Marketing - Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example - Instilling, maintaining, and modelling the mission to be the best national management company.
• Supervise day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Maintain positive relations with all community vendors.
• Coordinate special projects as requested by supervisor.
• Perform any other related duties as required or assigned.
COMPETENCIES:
• Must be detail oriented and able to focus with frequent interruptions
• Experience in supervisory role and managing staff
• Experience in writing and maintaining budgets
• Maintains confidence and protects operations of business by keep information confidential
• Oversee entire staff within assigned portfolio
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