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Field Service Technician

2 months ago

Bloomington, United States Trotter Workforce Full time

Field Service Tech (Mechanic)


In this position, you will troubleshoot and diagnose problems on various types of heavy equipment and make necessary repairs to the equipment. These duties would include all aspects of providing end user customers with a timely and efficient service experience and may require overtime. Work may be split between onsite at the shop and in the field at customer locations. Will also be expected to keep knowledge/skills updated by attendance at factory training courses.


Hours Monday-Friday 6AM-3:30PM

Overtime available

Company vehicle for field work


ESSENTIAL JOB FUNCTIONS:

  • Troubleshoot problems on various pieces of equipment based on customer explanation
  • Diagnose the problem using knowledge of hydraulics and electronics repair
  • Operate hand tools & equipment
  • Initiate ordering of necessary parts to make the repairs
  • Complete required paperwork
  • Check that all functions are correct
  • Check for leaks and loose fittings
  • Check that tolerances and torque specs are correct
  • Test pressures and record them on the test sheet
  • Communicate with supervisor when there are problems on a job
  • Assist in scheduling daily tasks and promote future work to meet utilization requirements
  • Will have direct customer interaction and communication
  • Make recommendations for changes in procedure or job functions that are considered to be in the general interest
  • Perform other job-related duties assigned by management


JOB REQUIREMENTS:

  • Applicant will need to apply for a current Federal Medical Examination Card (DOT).
  • Strong mechanical aptitude – technical understanding of hydraulics, electrical and primary functions of a broad range of equipment used in our industry
  • Knowledge of basic hydraulics and 12-volt electrical systems
  • Knowledge of wiring stop/start systems and ability to use programmer.
  • Knowledge of sizes of fittings and hydraulic hoses
  • Able to operate saw for cutting steel
  • Able to operate plasma cutter
  • Able to use oxygen/acetylene torch
  • Ability to adjust pressures and reliefs
  • Basic math skills
  • Ability to read and understand electrical and hydraulic schematics
  • Mechanical design and/or practical experience in hydraulics, structural or mechanical layout
  • High level of Mechanical Aptitude: Ability to understand fundamentals of mechanical systems as related to the commercial truck industry
  • Technical college degree desired, or structured on-the-job training program successfully completed
  • 2 years’ experience in field service of heavy equipment.