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Key Account Manager

2 months ago

Houston, United States PVH - PVHardware Full time

We are seeking an experienced Key Account Manager to cultivate and maintain strong relationships with our key clients in the US, ensuring their satisfaction, driving revenue growth, and help in maximizing their long-term value to the organization.


PVH - PVHardware is a provider of innovative solar tracking solutions for the global utility-scale solar market, including trackers, fixed structures and SCADA system. Yet, we are the third largest solar tracker supplier in the world and aiming to be the leader in the industry


Requirements:

  • Account management and client support/communication
  • Proven professional experience in key account management or business development.
  • Renewable energy sector or a related industry, (Preferred).
  • Proficiency in CRM software, Microsoft Office Suite, and sales analytics tools.
  • Highly organized, project driven, and timeline-oriented work.
  • Willingness to travel as required to meet with clients and attend industry events.
  • Exceptional communication, and presentation skills.
  • Excellent relationship-building and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Self-motivated, proactive, and capable of working independently as well as in a team environment.
  • Competency in computer admin, email/calendar management, bid review/preparations.


Responsibilities:

  • Nurture relationships with key clients, understanding their unique needs, and providing exceptional customer service.
  • Act as the main point of contact for key accounts, ensuring clear communication, prompt response to inquiries, and timely resolution of issues.
  • Collaborate with internal teams, including sales, engineering, and project management, to communicate accurate information to clients.
  • Attend industry conferences, and participate in networking events to strengthen client relationships and gather market intelligence.
  • Understand client goals and challenges, providing strategic advice, innovative solutions, and continuous support to meet their needs.
  • Ensure customer satisfaction, address any concerns, and work closely with internal teams to ensure customer success and retention.


Regular Interlocutors:

  • Support internal and external clients.
  • Some interaction with key US suppliers.


Our Values:

  • Committed, involved and responsible: We resolve our customer's problems as if they were our own.
  • Committed to excellence: We care for each other as well as the world we live in.
  • Humble but brave: Proud of who we are and what we do, without detracting from anyone.
  • Learning from experience: Experts in what we do, hungry for new challenges, entrepreneurial spirit.


PV Hardware is proud to be an equal opportunity employer. We do not discriminate based on factors such as race, color, religion, gender, national origin, age, disability, or any other protected characteristic. Our commitment is to foster a workplace that values diversity and inclusivity, treating everyone with respect and providing equal chances for professional growth. We invite individuals from all backgrounds to apply for our current job openings and be part of our team.