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Information Technology Business Analyst

2 months ago


Atlanta, United States Insight Global Full time

Job Summary: We are currently embarking on a crucial project that involves developing detailed technical requirements. The project also requires a significant knowledge of salesforce. This business analyst will need to develop business development and data integrity requirements and will support the team as needed


Key Responsibilities**:

- Engage with business stakeholders to understand their needs and translate them into technical requirements.

- Design and implement effective Salesforce solutions that enhance business processes and improve customer engagement.

- Manage Salesforce projects, ensuring they meet quality standards and business requirements.

- Conduct data analysis to inform business decisions and measure the effectiveness of Salesforce implementations.

- Develop and maintain documentation on processes, policies, application configuration, and help-related materials for users as database applications are developed.


- **Qualifications**:

- Bachelor's degree in Computer Science, Business Administration, or a related field.

- Proven experience as a Salesforce Business Analyst or similar role in CRM and platform management.

- Strong understanding of Salesforce.com platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.

- Excellent communication and interpersonal skills, with the ability to present complex information clearly and concisely.

- Certified Salesforce Administrator (ADM201) or equivalent experience.


Compensation:

$40/hr to $50/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.