Business Systems Analyst

10 hours ago


Atlanta, Georgia, United States Next Level Business Services, Inc. Full time

Business Systems Analyst

The Business Systems Analyst plays a crucial role in formulating and defining system scope using information technology and industry knowledge/requirements. This position requires a deep understanding of both user needs and information technology, business processes, and industry requirements.

The job progression involves assisting, formulating, and defining systems scope and objectives, as well as self-directed activities that result in clients' long-term improvements in business processes.

The Business Systems Analyst is responsible for providing BU Support, resolving issues not requiring extensive business/system knowledge, and communicating incident status/clarifying issues with business partners.

They also escalate incidents to seniors where business process and extensive system knowledge are required.

The Business Systems Analyst resolves application incidents and problems that require app code and/or op modifications, such as lower complexity software problem resolution, training issues, and documentation, and data problems requiring moderate business analysis, extensive business, and/or system knowledge.

They are responsible for a liaison role between the business and IT services providers to ensure functional specs are understood and they have what they need to develop their tech specs.

The Business Systems Analyst analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes with the use of IT.

They understand and document business requirements and user requirements to ensure system designs meet business needs.

The Business Systems Analyst ensures knowledge transfer to the support organization occurs prior to system go-live, schedules and communicates the system go-live date, develops and/or updates documentations and training materials, and ensures IT and SOX compliance is covered.

They document functional requirements that describe the system, process, or product to fulfill business requirements.



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