Business Systems Analyst
4 weeks ago
About the Role:
HHS Technology Group, Inc. is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will be responsible for understanding project goals, making a plan to achieve those goals, managing changes, and promoting the alignment of established goals with business decisions throughout the life of a project.
Key Responsibilities:
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (functional requirements, business requirements, use cases, Graphical User Interface (GUI) screens and interface designs)
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
- Work independently with users to define concepts with guidance from project managers
- Drive and challenge business units on their assumptions of how they will successfully execute their plans
- Serve as the conduit between the customer community (internal and external) and the software development team through which requirements flow
- Develop requirements specifications according to standard templates, using natural language
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
- Liaise between the business units, technology teams and support teams
- Maintain industry/technical knowledge base and facilitate/maintain industry relationships
- Maintain understanding of the business mission and technology environment
- Demonstrate commitment to providing customer-focused quality service
- Perform other duties as deemed relevant based upon experience to fulfill customer needs
Requirements:
- Five (5) or more years of demonstrated Business Analyst experience.
- 3+ years of State Government experience with Health and Human Services and have a strong level of domain expertise in Medicaid and MMIS (Medicaid Management Information System) initiatives, specifically Provider Enrollment.
- Two (2) or more years of hands-on Systems/Software Development Life Cycle (SDLC) experience
- 5+ years of experience capturing, documenting, and refining requirements in Agile, and Hybrid Agile environment (blended Waterfall/Agile approach).
- Experience in using enterprise-wide requirements definition and management systems and methodologies.
- Demonstrated successful engagement in multiple simultaneous initiatives/projects.
- Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Experience in producing deliverable quality documents.
- Experience with supporting system testing and user acceptance testing
- Experience training end users and providing business user support
- Experience with Microsoft Word, Excel, SQL, Visio, Lucid Charts, Jira, Confluence
Preferred Qualifications:
- Experience working in an SOA framework
- Moderate to high level expertise with T-SQL DB, DS software such as R or Python, and MS Office (Excel, Word, PPT)
- Health Care knowledge around Health care Billing and coding (CPT/HCPCS, ICD, NDC) is a plus.
- SAFe Agilist certification preferred
- Business Analysis Body of Knowledge Certification preferred
Critical Skills:
- Detail oriented, analytical, and inquisitive
- Ability to work independently and with others.
- Extremely organized with strong time-management skills
- Requirements Elicitation and Analysis
- Negotiation
- Ability to build rapport with internal and external stakeholders quickly
- Able to produce requirements traceability matrix and work with technical staff to understand requirements
- Excellent communication and organizational skills
Education and Certification:
- BS/BA or equivalent in Computer Science, Information Systems, Engineering, Business, Mathematics, or other related scientific or technical discipline with five (5) or more years of experience related to this position
- Industry-recognized Business Analyst Certification preferred
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