Business Systems Analyst
7 days ago
We are a leader in the development and delivery of innovative, purpose-built modular software and technology solutions to clients in the commercial and government sectors.
Job SummaryThe Business Analyst is responsible for understanding project goals, making a plan to achieve those goals, managing changes, and promoting the alignment of established goals with business decisions throughout the life of a project.
Key Responsibilities- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (functional requirements, business requirements, use cases, Graphical User Interface (GUI) screens and interface designs).
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
- Work independently with users to define concepts with guidance from project managers.
- Drive and challenge business units on their assumptions of how they will successfully execute their plans.
- Serve as the conduit between the customer community (internal and external) and the software development team through which requirements flow.
- Develop requirements specifications according to standard templates, using natural language.
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Liaise between the business units, technology teams and support teams.
- Maintain industry/technical knowledge base and facilitate/maintain industry relationships.
- Maintain understanding of the business mission and technology environment.
- Demonstrate commitment to providing customer-focused quality service.
- Perform other duties as deemed relevant based upon experience to fulfill customer needs.
- Five (5) or more years of demonstrated Business Analyst experience.
- 3+ years of State Government experience with Health and Human Services and have a strong level of domain expertise in Medicaid and MMIS (Medicaid Management Information System) initiatives, specifically Provider Enrollment.
- Two (2) or more years of hands-on Systems/Software Development Life Cycle (SDLC) experience.
- 5+ years of experience capturing, documenting, and refining requirements in Agile, and Hybrid Agile environment (blended Waterfall/Agile approach).
- Experience in using enterprise-wide requirements definition and management systems and methodologies.
- Demonstrated successful engagement in multiple simultaneous initiatives/projects.
- Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Experience in producing deliverable quality documents.
- Experience with supporting system testing and user acceptance testing.
- Experience training end users and providing business user support.
- Experience with Microsoft Word, Excel, SQL, Visio, Lucid Charts, Jira, Confluence.
- Experience working in an SOA framework.
- Moderate to high level expertise with T-SQL DB, DS software such as R or Python, and MS Office (Excel, Word, PPT).
- Health Care knowledge around Health care Billing and coding (CPT/HCPCS, ICD, NDC) is a plus.
- SAFe Agilist certification preferred.
- Business Analysis Body of Knowledge Certification preferred.
- Detail oriented, analytical, and inquisitive.
- Ability to work independently and with others.
- Extremely organized with strong time-management skills.
- Requirements Elicitation and Analysis.
- Negotiation.
- Ability to build rapport with internal and external stakeholders quickly.
- Able to produce requirements traceability matrix and work with technical staff to understand requirements.
- Excellent communication and organizational skills.
- BS/BA or equivalent in Computer Science, Information Systems, Engineering, Business, Mathematics, or other related scientific or technical discipline with five (5) or more years of experience related to this position.
- Industry-recognized Business Analyst Certification preferred.
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