Customer Service Specialist

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Southfield, United States Harvard Resource Solutions LLC Full time

Harvard Resource Solutions is seeking an Customer Service Specialist on a direct hire basis for their automotive supplier client in Southfield, MI.


Duties of Customer Service Specialist

  • Provide exceptional customer service to internal and external customers.
  • Process orders in a professional, friendly, consistent and timely fashion. This includes providing prices for customers, salespeople, drivers, and management.
  • Assist with the processing of delivery documents including listing items sold, amounts due, credit terms, and dates of shipment.
  • Process product returns or incorrectly billed merchandise.
  • Analyze purchase orders, purchasing history, special instructions or shipping rules to compile needed data for orders.
  • Process invoices, including checks and cash.
  • Reconcile invoice discrepancies.
  • Respond to requests from customers for information.
  • Engage in technical discussions with customers.
  • Promote solutions and services.
  • Resolve customer complaints in a courteous, professional and timely manner.
  • Remain knowledgeable and up-to-date on product changes and developments.
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
  • Work with manager to ensure proper customer service is being delivered.
  • Work as an inside liaison to the outside sales team regarding delivery time, status of orders, etc.


Requirements Of Customer Service Specialist

  • High school diploma or general education degree (GED)
  • 2 to 3 years of direct work experience in a customer service capacity
  • 2 to 3 years billing experience
  • Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques
  • Data Entry Experience
  • Must be extremely accurate and precise
  • Ability to learn quickly
  • Experience in MS Office, specifically Excel, Word and Outlook
  • Excellent written and oral communication skills
  • Excellent customer relationship skills
  • Ability to multi-task
  • Excellent follow-up skills
  • Extremely organized and detail oriented
  • Strong problem identification and resolution skills
  • Able to build and maintain lasting relationships with customers
  • Excellent listening skills
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Able to perform mathematical calculations
  • High level of integrity and work ethic
  • Excellent Attendance

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply for this job and email your resume to mbeydoun@hrsus.com.


We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.


At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.

  • Customer Service Specialist

    3 days ago

    Southfield, United States Harvard Resource Solutions LLC Full time

    Harvard Resource Solutions is seeking an Customer Service Specialist on a direct hire basis for their automotive supplier client in Southfield, MI.Duties of Customer Service Specialist Provide exceptional customer service to internal and external customers.Process orders in a professional, friendly, consistent and timely fashion. This includes providing...

  • Customer Service Specialist

    Found in: Appcast US C2 - 4 days ago

    Southfield, United States Harvard Resource Solutions LLC Full time

    Harvard Resource Solutions is seeking an Customer Service Specialist on a direct hire basis for their automotive supplier client in Southfield, MI.Duties of Customer Service Specialist Provide exceptional customer service to internal and external customers.Process orders in a professional, friendly, consistent and timely fashion. This includes providing...

  • Customer Service Rep

    1 day ago

    Southfield, United States North West Labs Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Rep to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the servicesFax patient results to doctorsGive turn around times and...

  • Compensation Specialist

    1 week ago

    Southfield, United States CareerBuilder Full time

    Lear For You We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you. We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured millions of...

  • BI Production Support Specialist

    6 days ago

    Southfield, United States CareerBuilder Full time

    Location: Southfield, MI, US ** BI Production Support Specialist** **Drive Your Career** Lear Corporation is the leading Tier 1 automotive supplier serving all of the world's major automotive manufacturers with our world-class automotive seating and automotive electrical products. Our products are developed and produced by a diverse, talented team of more...

  • Behavioral Health Specialist

    7 days ago

    Southfield, United States EPIC Health System LLC Full time

    Job DescriptionJob DescriptionBehavioral Health SpecialistProvide mental health assessment, diagnosis, treatment, and crisis intervention services for adults and/or children who present themselves with a broad range of mental health needs. Specialists in behavioral health provide counseling and direction to people dealing with challenges like addiction,...

  • Online Casino Customer Service

    Found in: Resume Library US A2 - 7 days ago

    Southfield, Michigan, United States Evolution Americas Full time

    Job Description We are looking for passionate and customer focused individuals to join our team in Southfield, MI. Are you service oriented and looking for an exciting opportunity? Then Evolution is the right place for you! As a Game Presenter, presentation and personality are key as you’ll be presenting casino games live on-camera! No prior dealing...

  • Business Development Specialist

    7 days ago

    Southfield, United States EPIC Health System LLC Full time

    Job Description Job Description Suppose you came to work every day inspired and ready to make a difference in not just your life, but in your whole community… Imagine you did this in an environment stacked with leaders dedicated to helping you grow to reach your peak potential , no matter your dream… Just pretend you loved your job and had fun every day,...

  • Estimating Specialist

    Found in: beBee jobs US - 1 day ago

    Southfield, Michigan, United States Comau Full time

    Job ResponsibilitiesThe Estimator Specialist is responsible for accurately forecast the cost of projects by analyzing and compiling the cost factors, as well as creating quotation packages using process documentation, written specifications and design layouts.Take ownership. Are you ready for a challenge? In this role the ideal candidate will act as a...

  • Affordable Housing Compliance

    1 week ago

    Southfield, United States Presbyterian Villages of Michigan Full time

    Presbyterian Villages of Michigan, a premier senior living and services faith-based non-profit organization, invites a dynamic individual to join our team as an Affordable Housing Compliance Specialist (Compliance and Training Specialist) at our Corporate Office in Southfield, MI. In addition to joining an organization with a mission focused on creating new...

  • Customer Care Field Application Engineer

    7 days ago

    Southfield, United States Comau LLC Full time

    Summary The Field Application Engineer provides technical expertise to help customers find the best after sales solutions for their needs, covering all the Comau businesses (Body and general assembly, Powertrain assembly, Powertrain machining, Electrification). This position combines engineering knowledge and sales and aftersales techniques to boost revenue...

  • Technical Customer Success Supervisor

    5 days ago

    Southfield, United States Road Ready Advanced Telematics Full time

    RESPONSIBILITIES:Supervise the Road Ready/Fleetilla Customer Success TeamCoordinate product installations/replacements for both “In-Vehicle” and “Trailer Tracking” solutionsLead efforts to resolve customer concerns in a timely mannerIdentify and implement process and system improvementsSupport training and development activities for both customers...

  • Technical Customer Success Supervisor

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Southfield, United States Road Ready Advanced Telematics Full time

    RESPONSIBILITIES:Supervise the Road Ready/Fleetilla Customer Success TeamCoordinate product installations/replacements for both “In-Vehicle” and “Trailer Tracking” solutionsLead efforts to resolve customer concerns in a timely mannerIdentify and implement process and system improvementsSupport training and development activities for both customers...

  • Technical Customer Success Supervisor

    Found in: Appcast US C2 - 1 week ago

    Southfield, United States Road Ready Advanced Telematics Full time

    RESPONSIBILITIES:Supervise the Road Ready/Fleetilla Customer Success TeamCoordinate product installations/replacements for both “In-Vehicle” and “Trailer Tracking” solutionsLead efforts to resolve customer concerns in a timely mannerIdentify and implement process and system improvementsSupport training and development activities for both customers...

  • Womens Behavioral Health Specialist

    7 days ago

    Southfield, United States EPIC Health System LLC Full time

    Job DescriptionJob DescriptionWomens Behavioral Health SpecialistBehavioral Health Specialist specializing in Gynecology, Women's Health, and Postpartum Depression. Experienced in providing comprehensive mental health support tailored to women's unique health needs. Skilled in addressing a range of behavioral health issues related to gynecological...

  • Travel Nurse

    Found in: Talent US A C2 - 7 days ago

    Southfield, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Southfield, MI. Shift: 3x12 hr nights Start Date: 04/28/2024 Duration: 13 weeks Pay: $1875 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...

  • Travel Nurse

    Found in: Talent US A C2 - 4 days ago

    Southfield, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Southfield, MI. Shift: 3x12 hr nights Start Date: 05/19/2024 Duration: 13 weeks Pay: $2113 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler...

  • Travel Nurse

    Found in: Talent US A C2 - 2 weeks ago

    Southfield, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Southfield, MI. Shift: 3x12 hr nights Start Date: 05/12/2024 Duration: 13 weeks Pay: $1875 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...

  • Travel Nurse

    Found in: Talent US C2 - 24 hours ago

    Southfield, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Southfield, MI. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $1875 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler...

  • Travel Nurse

    Found in: Talent US A C2 - 3 hours ago

    Southfield, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Southfield, MI. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $1875 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler...