BI Production Support Specialist

1 week ago

Southfield, United States CareerBuilder Full time

Location:

Southfield, MI, US
** BI Production Support Specialist**
**Drive Your Career**
Lear Corporation is the leading Tier 1 automotive supplier serving all of the world's major automotive manufacturers with our world-class automotive seating and automotive electrical products. Our products are developed and produced by a diverse, talented team of more than 165,000 people. With operations in 39 countries, Lear operates in every major automotive manufacturing region in the world. For our globally positioned and successful teams, we are looking for dedicated talents with zest for action and enthusiasm. If you love challenges, want to experience development opportunities unrestrained, and want recognition that pays off, then you've come to the right place with Lear.
**Title:** BI Production Support Specialist
**Location:** Southfield, MI
**Description**
Lear is looking for a BI production support specialist to join our talented project team in building a modern data analytics platform for our business users. As a BI production support specialist your primary responsibility will be direct support and maintenance of project applications and end user compute environment. Ideal candidate will be experienced in tracking issues to resolution, and skilled in BI applications and servers. Familiarity in fixing production code, windows servers, SQL Servers, Power BI, integration tools and ETL is required.
**Duties/Responsibilities**
* Proactively monitor application health
* Respond to tickets from ticketing system and other stakeholders
* Monitor defect management queue and drive resolution
* Provide status update in daily stand up calls
* Publishing of a weekly, monthly application health status
* Support administration of user privileges, user creation and role management
* Performing root cause analysis of production issues and publish to stakeholders
* Guide external resources on prioritizing tasks to support project
* Implement, publish, and updating production support documentation and processes
* Post-Production support (Production launch support as required)
* Work on minor bug fixes or enhancements as required
* Perform audit reviews with deployment team and plants to ensure system quality
**Qualifications**
* Bachelors or other degree in Information Technology
* Automotive industry experience preferred
* Excellent problem-solving skills and analytical skills
* 2+ Year(s) of relational database/SQL experience.
* Knowledge of Service Oriented Architecture (SOA).
* Ability to work effectively in a team environment
* Strong communication and customer service skills, both written and verbal, with the ability to communicate at all levels of the organization
* Strong interpersonal skills with the ability to work independently and within a team environment
* Experience in SQL, SSIS, SSRS, Power BI, Snowflake (Data Warehousing), Python, integration tools and code migration is preferred. If not these tools, similar tools required
* Knowledge of MS Office applications including Word, Project, PowerPoint, and Excel
* Presentation skills
* Fluent in English
*Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.*
*Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.*
**Nearest Major Market:** Detroit

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