ATM Channel Operational Senior Analyst

1 month ago


Wilson, United States Pyramid Consulting, Inc Full time

Immediate need for a talented ATM Channel Operational Senior Analyst. This is a 06+months contract opportunity with long-term potential and is located in Wilson, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.


Job ID: 24-36458


Pay Range: $50 - $57/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).


Key Responsibilities:


  • Responsible for planning, organization, leadership, and risk mitigation of an assigned critical function as delegated by the ATM Channel Operations Senior Manager or Operations Manager w/Staff
  • Accomplishes critical function objectives within schedule deadlines through influencing and interactions with process stakeholders, ensuring effective coordination occurs between teammates, stakeholders, and third-party vendor partners
  • Makes decisions within assigned critical function regarding business rules, workflow, preparation of procedures, and timely delivery of services and oversees the quality of delivery striving to exceed standards
  • Informs and influences ATM Channel strategy with fleet performance optimization and technology/tool enhancement requests
  • Subject matter expertise and management of assigned critical function including ATM monitoring applications, third party contract and SLA performance adherence, ATM Channel process performance data analytics, and asset management toolsets and databases
  • Manage assigned critical function activities adhering to principles of Lean thinking and process simplification.


Key Requirements and Technology Experience:


  • Our Large Financial client is looking for a Senior Analyst who has prior ATM hardware Support experience who can handle back office services.
  • Financial/ banking background is preferred.
  • Back office financial services industry experience. Previous technical support experience. Call center or Help Desk experience. Technical background and general understanding of Windows OS
  • Prior ATM Support experience. Previous ATM hardware knowledge.
  • Back office financial services industry experience. Previous technical support experience.
  • Call center or Help Desk experience.
  • Technical background and general understanding of Windows OS
  • Prior ATM Support experience. Previous ATM hardware knowledge.


Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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