Information Technology Specialist

1 month ago


Aberdeen, United States Robert Half Full time

Overview

This role is pivotal in ensuring the smooth operation of IT systems and applications within the organization in a corporate and warehouse environment. The IT Specialist will provide local user support, manage local server systems, and participate in global projects. The role offers the chance to transition into a Subject Matter Expert role, engage in global projects, and work in an environment with opportunities for professional development.


Core Responsibilities

  • Deliver first-line technical assistance to employees and external partners.
  • Serve as the on-site IT point of contact, addressing user needs and implementing solutions.
  • Maintain a secure and reliable IT environment by adhering to company standards.
  • Serve as the primary point of contact for enterprise-wide applications, providing in-depth support.
  • Drive alignment with global IT strategies and best practices.


Essential Skills and Experience

  • Proven ability to troubleshoot and resolve technical issues within Microsoft Technology (Azure, O365, Intune, etc.)
  • Hands on Experience in Production/Warehouse environments
  • Experience with ERP/WMS systems such as Microsoft D365FO or BC are a big plus.
  • Strong understanding of IT infrastructure, including networks, servers, and cloud technologies.
  • Excellent communication and interpersonal skills.
  • Attention to detail and problem-solving aptitude.
  • Minimum 3-5 years of IT experience with a deep understanding of complex IT environments.
  • Proven track record in managing and implementing IT projects.
  • Advanced knowledge of enterprise-wide applications and system architecture.
  • Completed bachelor's or associate degree in related field.


Desired Competencies

  • Customer Focus: Prioritize user needs and deliver exceptional service.
  • Technical Proficiency: Demonstrate expertise in IT systems and technologies.
  • Problem Solving: Identify and resolve issues efficiently.
  • Collaboration: Work effectively with cross-functional and international teams.
  • Project Management: Manage IT projects from inception to completion.



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