We have other current jobs related to this field that you can find below
-
Sales Support Analyst
1 month ago
Houston, United States Dow Jones Full timeProvide support and administrative coordination on the sales/renewal process for Sales teams, including Sales Management Discuss and explain contractual guidelines of OPIS products with account managers, finance, product managers, sales leadership, p Support Analyst, Support, Account Manager, Sales, Analyst, Salesforce, Technology
-
IT Support Analyst
2 months ago
Houston, United States QISG Full timeJob DescriptionJob DescriptionJob Description – IT Support Analyst General DescriptionThe IT Support Analyst will assist the IT Department in troubleshooting and maintaining computer hardware/software. The analyst will be responsible for providing excellent customer service while resolving IT service requests, installing software, assisting with the...
-
Support Analyst
1 week ago
Houston, United States Onit Full timeWe’re looking for a Support Analyst with proficiency in web application development to joi n our rapidly growing Support team! In this role you’ll architect robust solutions for Fortune 500 customers using the Onit platform. This is not a Web Developer role, but you will be using web application development skills to be successful in assisting our...
-
Application Support Analyst
4 weeks ago
Houston, United States Cititec Talent Full timeApplication Support Analyst - Commodity Trading - Houston - up to $120k + 15% bonus & packageCititec Talent has partnered with a commodity trading firm seeking an Application Support Analyst to join their global technology team. In this role, you'll work on various business critical systems for front-office trading applications.The successful candidate will...
-
Application Support Analyst
4 weeks ago
Houston, United States Cititec Talent Full timeApplication Support Analyst - Commodity Trading - Houston - up to $120k + 15% bonus & packageCititec Talent has partnered with a commodity trading firm seeking an Application Support Analyst to join their global technology team. In this role, you'll work on various business critical systems for front-office trading applications.The successful candidate will...
-
Senior Application Support Analyst
3 days ago
Houston, Texas, United States Houston Methodist Full timePosition Overview: At Houston Methodist, the Senior Application Support Analyst plays a crucial role in providing expert-level assistance and configuration for designated applications. This position leads the implementation of new solutions and upgrades, serving as the primary contact for addressing team inquiries and distributing tasks effectively. Key...
-
Application Support Analyst
4 weeks ago
Houston, United States Cititec Talent Full timeApplication Support Analyst - Commodity Trading - Houston - up to $120k + 15% bonus Cititec Talent has partnered with a commodity trading firm seeking an Application Support Analyst to join their global technology team. In this role, you'll work on various business critical systems for front-office trading applications.The successful candidate will support...
-
Application Support Analyst
4 weeks ago
Houston, United States Cititec Talent Full timeApplication Support Analyst - Commodity Trading - Houston - up to $120k + 15% bonus Cititec Talent has partnered with a commodity trading firm seeking an Application Support Analyst to join their global technology team. In this role, you'll work on various business critical systems for front-office trading applications.The successful candidate will support...
-
Support Analyst
6 days ago
Houston, United States Onit Full timeWe’re looking for a Support Analyst with proficiency in web application development to join our rapidly growing Support team! In this role you’ll architect robust solutions for Fortune 500 customers using the Onit platform. This is not a Web Developer role, but you will be using web application development skills to be successful in assisting our...
-
IT Support Analyst
3 weeks ago
Houston, United States INSPYR Solutions Full timeTitle: Helpdesk / Desktop Support Analyst Location: Houston, TX (Greater Greenspoint) Duration: Contract Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Responsibilities: Monitor / Manage FreshService Support Tickets Answer calls placed into the IT Support Number Provision / Deprovision User Accounts – On-Premise Active...
-
Allegro ETRM Support Analyst
4 weeks ago
Houston, United States Proven Recruiting Full timeAllegro ETRM Application Support Analyst Rare opportunity to join an outstanding organization and support their move to the latest version of Allegro. This team is hoping to hire an addition to the team as their Allegro SME to support the move and train other staff. Who You Are You have 3+ years of experience with Allegro ETRM as an application...
-
IT Support Analyst
3 weeks ago
Houston, United States INSPYR Solutions Full timeTitle: Helpdesk / Desktop Support Analyst Location: Houston, TX (Greater Greenspoint) Duration: Contract Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Responsibilities: Monitor / Manage FreshService Support Tickets Answer calls placed into the IT Support Number Provision / Deprovision User Accounts - On-Premise Active Directory /...
-
Certified Behavioral Analyst
2 days ago
Houston, Texas, United States Comcare Support Center LLC Full timePosition: Certified Behavioral AnalystEssential Qualifications:Must possess a valid, unrestricted state-issued license and fulfill all pertinent Texas licensure requirements.Demonstrated training and knowledge in the typical developmental milestones of children and adolescents up to 20 years old.Key Responsibilities:Perform comprehensive ABA evaluations and...
-
Support Analyst
3 days ago
Houston, Texas, United States Cititec Talent Full timeTechnical Support Analyst - Commodity TradingCititec Talent is collaborating with a leading commodity trading organization in search of a Technical Support Analyst to enhance their global technology division. In this position, you will be responsible for managing essential systems that facilitate front-office trading operations.The ideal candidate will also...
-
IT Enterprise Applications Support Analyst
3 days ago
Houston, United States Oasis Petroleum Full timePosition SummaryThe IT Enterprise Applications Support Analyst (ERP) will be responsible for maintaining and optimizing the organization's ERP systems and processes. As the primary application support analyst in IT for the ERP, Accounting, Finance, Land, and Division Order functions, the Analyst will provide support for the following (but not limited to)...
-
RTU Support Analyst
4 weeks ago
Houston, United States INSPYR Solutions Full timeTitle: RTU Support Analyst Location: Houston, TX 77084 (Onsite 3 days per week) Duration: 12+ month contract Work Requirements: US Citizens, GC Holders, or Authorized to Work in the U.S. Qualified and interested candidates should email their resumes to Slater Davidson at sdavidson@inspyrsolutions.com. Skillset / Experience: INSPYR Solutions is seeking a...
-
Technical Support Analyst
3 days ago
Houston, Texas, United States Trumpet Behavioral Health Full timePosition Summary As a Technical Support Analyst at Trumpet Behavioral Health, you will be instrumental in delivering technical assistance and ensuring the efficient functioning of our IT systems. Your role will involve addressing support inquiries, diagnosing hardware and software challenges, and upholding our IT infrastructure, all while emphasizing...
-
IT Support Analyst
6 days ago
Houston, United States The Law Offices of Hilda L. Sibrian Full timeJob DescriptionJob DescriptionWe are seeking an IT Support Analyst to join our team! You will help manage our Needles legal case management software, RingCentral VOIP system, solve staff technology issues and recommend new solutions. The position requires in-person support from our Houston office. Responsibilities:Assist managing case management software:...
-
Resolution Support Analyst II
6 days ago
Houston, United States Forvis Mazars, LLP Full timeGeneral informationNameIFS - Firm Technology Services - Resolution Support Analyst IIPosting TitleResolution Support Analyst IIRef #2233299Date PublishedMonday, August 5, 2024CityHoustonStateTexasCountryUnited StatesJob CategoryInformation TechnologyOfficeFirm Technology Services (Forvis)Advertised LocationUS-MO-Kansas City, US-TX-Dallas,...
-
Service Support Analyst
2 days ago
Houston, United States Sunnova Energy International, Inc. Full timeBrief Description of SunnovaSunnova (NYSE: NOVA) is an industry-leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses.At Sunnova, we embrace diverse perspectives, vibrant creativity and forward-thinkers who share our zeal for a sustainable future. A career with...
Support Analyst
2 months ago
Onit is hiring a Support Analyst on our fast-growing Support team We are looking for a problem solver with a strong technical background. The ideal candidate enjoys helping others, is adept at understanding and addressing technical issues, and can communicate complex ideas clearly and simply.
Location: Remote
Responsibilities:
- Provide front-line and ongoing technical support for all Onit products.
- Field customer inbound emails, phone calls, and chat support queries through our CRM tool.
- Host screen shares to help diagnose problems.
- Responsible for identifying, troubleshooting, and verifying product defects. Report these issues to Product Management or Engineering through Jira for prompt resolution or future review.
- Educate users on all the functions and features of our system.
- Provide feedback and suggestions on product features, product performance, alternative solutions and market trends.
- On-call rotation.
- Proactively assists and supports colleagues to ensure seamless teamwork and cross-department collaboration.
- Participate effectively as an individual and team contributor within a multifaceted technology environment.
Skills/Qualifications:
- 2-4 years of related technical support or software implementations experience in SaaS software.
- Enthusiasm and a willingness to learn about our customers’ business requirements and expectations.
- Ability to multi-task, prioritize, and manage time effectively.
- Investigative curiosity and root cause analysis skills.
- Specific experience in the legal world is a plus, but not required.
- Excellent verbal and written communication skills.
- Excellent Microsoft Office Suite and general documentation proficiency (e.g. high proficiency in Microsoft Word functions is a plus)
- Experience with CRM tools like Zendesk and Jira is a plus.