Customer Service Representative
3 days ago
Required Skills & Experience
-2+ years of Customer Service/Clerical work experience
-Ability to make a high volume of outbound phone calls
-Technically savvy - ability to work on the computer and navigate multiple systems
-Professional and Reliable
-Strong verbal and written communication skills
Plus
-Claims experience
-Healthcare industry or insurance industry experience
-Exposure to Medical Records
Job Description
We are seeking 3 Document Retrieval Specialist to join the DR team at a large healthcare client. This person will be responsible for handling medical records through 8 different document methods. This person will experience a high volume of records and is 90% placing outbound calls and will require an excellent phone presence. Ideal candidate will be local to Morristown, NJ where they will be fully on-site for the first month, hybrid for the next two months, and eventually sit fully remote after 3 months
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